• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    New Member
    bkolfage
    Posts: 2
    Registered: ‎06-26-2011

    License page after install. will not load

    135 Views, 1 Replies
    06-26-2011 02:33 PM

    whenever I install my software and do the initial startup after the completed installation the "Please activate your product" page comes up. it gives you two options, either "try" or "activate".  When I select activate, it goes to the next page which is the privacy policy, I click the box to understand and then hit continue. Then it brings up a partially loaded licensing page which I cannot do anything with. Its a dead end and it happens with all my Autodesk software.

     

    I never had this issue till recently and cannot figure it out. 

    Please use plain text.
    Product Support
    emily.xu
    Posts: 381
    Registered: ‎03-29-2010

    Re: License page after install. will not load

    06-27-2011 12:16 AM in reply to: bkolfage

    I would suggest you try this solution:http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617



    Emily Xu
    AutodeskCare | Product Support
    Autodesk, Inc.
    Please use plain text.