Installation & Licensing

Reply
Member
sebastian.pietta
Posts: 3
Registered: ‎10-13-2011
Message 1 of 2 (4,886 Views)
Accepted Solution

License failed to initiate ERROR 30; 3ds Max 2012

4886 Views, 1 Replies
10-13-2011 07:41 AM

Hi,

 

I'm confronted with one or two problems.

 

First: I'm a student and got a license from Autodesk for 3ds Max 2012. I installed the German version but I realized, that it's much more better to work with the English version. So I downloaded that version and installed it.

 

So far so good. When I opened the program a window appeared and said: "Error splas.dll". I ignored it a few days. Today I read that it might have an conflict with the German version. I uninstalled the German version and after that NOTHING worked. I uninstalled everything I found and deleted everything in the Temp-folder etc...I tried to reinstall the English version...but it said that it is already installed.

 

So I reseated my system to the point before uninstalling the German version. NOW when I try to open 3ds Max there appears another error "The software license failed to initialize. Error 30". I exported and reimported my student-license but it didn't solve the problem.

 

Guys...what can I do? Did I make a huge mistake or how can I fix it?

 

Thank you so far!

Sebastian

 

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 2 of 2 (4,871 Views)

Re: License failed to initiate ERROR 30; 3ds Max 2012

10-13-2011 12:15 PM in reply to: sebastian.pietta

Can you check out this post:

 

http://area.autodesk.com/blogs/shane/licensing_and_install_problems

 

If not, the uninstall and reinstall the software and check if the following registry keys exist and delete them.

 

NOTE: Backup your registry keys (Folders) before deleting them.

 

http://upandready.typepad.com/up_and_ready/2011/07/general-installation-cannot-uninstall-andor-reins...



David Lau

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube