Installation & Licensing

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sebastian.pietta
Posts: 3
Registered: ‎10-13-2011
Message 1 of 2 (4,976 Views)
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License failed to initiate ERROR 30; 3ds Max 2012

4976 Views, 1 Replies
10-13-2011 07:41 AM

Hi,

 

I'm confronted with one or two problems.

 

First: I'm a student and got a license from Autodesk for 3ds Max 2012. I installed the German version but I realized, that it's much more better to work with the English version. So I downloaded that version and installed it.

 

So far so good. When I opened the program a window appeared and said: "Error splas.dll". I ignored it a few days. Today I read that it might have an conflict with the German version. I uninstalled the German version and after that NOTHING worked. I uninstalled everything I found and deleted everything in the Temp-folder etc...I tried to reinstall the English version...but it said that it is already installed.

 

So I reseated my system to the point before uninstalling the German version. NOW when I try to open 3ds Max there appears another error "The software license failed to initialize. Error 30". I exported and reimported my student-license but it didn't solve the problem.

 

Guys...what can I do? Did I make a huge mistake or how can I fix it?

 

Thank you so far!

Sebastian

 

Product Support
david.lau
Posts: 1,352
Registered: ‎06-18-2008
Message 2 of 2 (4,961 Views)

Re: License failed to initiate ERROR 30; 3ds Max 2012

10-13-2011 12:15 PM in reply to: sebastian.pietta

Can you check out this post:

 

http://area.autodesk.com/blogs/shane/licensing_and_install_problems

 

If not, the uninstall and reinstall the software and check if the following registry keys exist and delete them.

 

NOTE: Backup your registry keys (Folders) before deleting them.

 

http://upandready.typepad.com/up_and_ready/2011/07/general-installation-cannot-uninstall-andor-reins...



David Lau
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