Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎02-11-2011
Message 1 of 2 (625 Views)

License export failed but AutoCAD thinks my license is exported

625 Views, 1 Replies
02-11-2011 09:51 AM

I tried to export my AutoCAD 2010 license so I could transfer it to another location where I would be working.  The license export came back saying it failed (but I didn't see the reason why before I closed it).  I tried running my AutoCAD and now it says that the license has been exported and I should import it.  But when I try to import it, it says it failed because that serial number is not on my subscription.  I don't understand what happened because it never should have exported!  And now I can't use AutoCAD at all because I import my license!!!  Or is it still on my computer somewhere?

Product Support
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 2 (587 Views)

Re: License export failed but AutoCAD thinks my license is exported

02-15-2011 12:37 AM in reply to: pmcterry

 if you dont have any other Autodesk 2010/2011 products.

 please try to delete the license files,


XP->C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data



Activate the product using one of the manual methods


then try the LTU.


if this doesnt work, uninstall the product,delete the following following folder; then try reinstall


Windows XP: C:\Documents and Settings\All Users\Application Data\Autodesk\Adlm

Windows Vista and Windows 7: C:\ProgramData\Autodesk\Adlm


Since you have reached maximum online activation attempts, you will have to use Manual activation method.

If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks:

Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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