Installation & Licensing

Installation & Licensing

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New Member
pmcterry
Posts: 1
Registered: ‎02-11-2011
Message 1 of 2 (625 Views)

License export failed but AutoCAD thinks my license is exported

625 Views, 1 Replies
02-11-2011 09:51 AM

I tried to export my AutoCAD 2010 license so I could transfer it to another location where I would be working.  The license export came back saying it failed (but I didn't see the reason why before I closed it).  I tried running my AutoCAD and now it says that the license has been exported and I should import it.  But when I try to import it, it says it failed because that serial number is not on my subscription.  I don't understand what happened because it never should have exported!  And now I can't use AutoCAD at all because I import my license!!!  Or is it still on my computer somewhere?

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 2 (587 Views)

Re: License export failed but AutoCAD thinks my license is exported

02-15-2011 12:37 AM in reply to: pmcterry

 if you dont have any other Autodesk 2010/2011 products.

 please try to delete the license files,

 

XP->C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

win7/vista->C:\ProgramData\FLEXnet\adskflex_*.data

 

Activate the product using one of the manual methods

http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=5584421&linkID=9241177

 

then try the LTU.

 

if this doesnt work, uninstall the product,delete the following following folder; then try reinstall

 

Windows XP: C:\Documents and Settings\All Users\Application Data\Autodesk\Adlm

Windows Vista and Windows 7: C:\ProgramData\Autodesk\Adlm

 

Since you have reached maximum online activation attempts, you will have to use Manual activation method.

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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