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    New Member
    pmcterry
    Posts: 1
    Registered: ‎02-11-2011

    License export failed but AutoCAD thinks my license is exported

    542 Views, 1 Replies
    02-11-2011 09:51 AM

    I tried to export my AutoCAD 2010 license so I could transfer it to another location where I would be working.  The license export came back saying it failed (but I didn't see the reason why before I closed it).  I tried running my AutoCAD and now it says that the license has been exported and I should import it.  But when I try to import it, it says it failed because that serial number is not on my subscription.  I don't understand what happened because it never should have exported!  And now I can't use AutoCAD at all because I import my license!!!  Or is it still on my computer somewhere?

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: License export failed but AutoCAD thinks my license is exported

    02-15-2011 12:37 AM in reply to: pmcterry

     if you dont have any other Autodesk 2010/2011 products.

     please try to delete the license files,

     

    XP->C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

    win7/vista->C:\ProgramData\FLEXnet\adskflex_*.data

     

    Activate the product using one of the manual methods

    http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=5584421&linkID=9241177

     

    then try the LTU.

     

    if this doesnt work, uninstall the product,delete the following following folder; then try reinstall

     

    Windows XP: C:\Documents and Settings\All Users\Application Data\Autodesk\Adlm

    Windows Vista and Windows 7: C:\ProgramData\Autodesk\Adlm

     

    Since you have reached maximum online activation attempts, you will have to use Manual activation method.

    ---------------------------------------------------------------------------------------
    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
    For more tips & tricks: http://upandready.typepad.com



    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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