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License export error

4 REPLIES 4
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Message 1 of 5
cpamani
Explorer
221 Views, 4 Replies
‎07-10-2014 07:02 AM
‎07-10-2014 07:02 AM

License export error

Hello,

 

I am switching from windows XP to Windows 7.  I installed Autocad 2013 onto my new Windows 7 machine.  I tried to export my license out of XP, but it failed.  Our company had a subscription service, but it expired.  How do I activate Autocad 2013 on my new Windows 7 machine?  I haven’t uninstalled it from my XP machine yet, I am afraid of losing the program completely and interrupting my workflow.

 

 Thanks

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Message 2 of 5
TravisNave
Mentor
in reply to: cpamani
‎07-10-2014 08:22 AM
‎07-10-2014 08:22 AM

If you have never upgraded or activated anything newer than 2013 under the old Subscription, then you should just be able to activate on the new computer.  You might need assistance, but you should be able to retire the XP and move solely onto Win7. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
cpamani
Explorer
in reply to: TravisNave
‎07-10-2014 08:51 AM
‎07-10-2014 08:51 AM

Thanks, for the input. I tried putting in my serial number a code, but it kicks back saying they are in valid.
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Message 4 of 5
TravisNave
Mentor
in reply to: cpamani
‎07-10-2014 08:52 AM
‎07-10-2014 08:52 AM

Yeah, that is what I would have expected.  Start here:

 

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-S...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 5
cpamani
Explorer
in reply to: TravisNave
‎07-10-2014 09:36 AM
‎07-10-2014 09:36 AM

Thanks for the help.
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