Installation & Licensing

Distinguished Mentor
Posts: 672
Registered: ‎05-23-2002
Message 1 of 2 (77 Views)

License borrowing takes 2 licenses

77 Views, 1 Replies
01-13-2013 12:46 PM

Does anyone know what is going on here:


It appears to be possible for one computer to borrow 2 licences

  • One while connected to the LAN.
  • A second while connected via VPN.

Sequence for which this event occurred

  1. Borrow licence at work while connected to the LAN
  2. Went home and found that couldn't open Inventor due to no licence (odd - since it had just been borrowed.)
  3. Connected to VPN, was able to open Inventor and also borrow second licence.

Initially we thought the first license may not have borrowed correctly, but the log file & license count said otherwise.

To fix this we had to go back to work and release the LAN borrowed licence, then went back home to borrow a VPN connected licence.


I know that the borrowed license is bound to the user profile used to borrow it - and the same profile should be used to return it, but the method of connection to the license manager should not cause the behaviour described above should it?  In the case above the same windows user prodile was used.


Thanks for any help in advance!


*Expert Elite*
Posts: 10,023
Registered: ‎01-14-2005
Message 2 of 2 (61 Views)

Re: License borrowing takes 2 licenses

01-13-2013 06:29 PM in reply to: pcrawley
The borrowed license is connected to the network adapter and the username. So if you were connected via the NIC and borrowed, then connected at home via WiFi, then that is your issue. Likewise, if you use a different login name in either location, that is your issue.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us