There is a 2011 LT license that is no longer used by one of the employee. We want to transfer it to a new employee. However, the LTU won't work, it says that the serial number is not valid, but it is valid, so I don't know how I can manage to install the software on the new computer?!?!
Hi ckteo12,
Please Private Message me (click on my joane.bonghanoy profile name, and then "Send this user a Private Message") your Serial Number and Request Code.
hi ckteo12,
Joane is not in the office at the moment. If you would like to speed up the process, please forward the mentioned Private Message to me (click on my screenname camilo.lemos and then on Send Private Message).
Thank you,
Thanks Camilo,
I have sent you the info to your private message. Thanks.
Regards,
Cher Kian
Hi Cher Kian,
Just replied to your private message,
Let me know if you need any more help:)
Regards,
Thanks Camilo.
I have sucessfully activated the software. Thanks.
Regards,
Cher Kian
I have same problem with one computer and it gives error number 1 when trying to export both licenses.
Problem is with Autodesk 3ds Max 2012 and AutoCAD Revit Architecture Suite 2010
Can I have manual deactivation also? Can I sent my license information with private message?
Hi mika.tiilikka and welcome to the forums,
Please, send me your serial numbers via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll have a look at why this is happening.
Best regards,
Hi, I've the similar problem. It said activation limit reached when I try to install my REVIT 2014 student edition on a new computer. I've uninstalled the old one already, but it still don't let me activate the program. Can you help me with that?
Hi Junxian!
Are you still having issues activating your student software?
Just to explain a little, student software is only allowed one activation and any subsequent activation will produce an activation limit has been reached message. We do understand though that situations occur where reactivation is necessary such as installing it on a new computer due to the old computer having hardware issues or just wanting to upgrade.
In order to reactivate please, contact our license assistance team and provide your request code, who will then be able to generate an activation code.
Thank you for contributing to our online community!
Hi SPYAP,
As per our Private Message exchange, your software has been upgraded to a newer version and an automatic activation/license tranfer was no longer possible. Your product has been manually activated by our crew.
Best regards,
I am having the same issue. Just received a new company laptop and need to transfer the license but it is not working.
Hi,
We had purchased Autocad map 3D 2013,We have one license of Multi user Stand alone of 6 seats,
I am one of the user & I needs to Upgrade the OS in my laptop (in which the Autocad was installed).So once the system is formatted and new OS is installed need to re-activate the autocad.I have tried using the License transfer utility for the same but i am getting error reference 1.Please suggest so that i can continue to use autocad without issues after the new OS is installed in my laptop.
Thanks,
Akhil
Hello Akhil,
Could be the issue that the license has been upgraded which would prevent the LTU from properly functioning. I'd recommend contacting our License Assistance Team for confirmation and/or manual activation assistance.
I cannot send private message. plesae help me I am getting Export request failed message. pleease help me or give me your mail id. urgent..!!
Thanks in advance
husssain
mail id - hussainsamtan@gmail.com
I cannot send private message. plesae help me I am getting Export request failed message. pleease help me or give me your mail id. urgent..!!
Thanks in advance
husssain
mail id - hussainsamtan@gmail.com
Hello Hussain.
Welcome to the forums!
A private message has been sent to you pertaining to this request and I will be looking forward to your response.
Thank you. 🙂
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