I have got a HP computer and my Autocad LT 2013 was installed.The computer was broken and gave me blue screen of death.
I have contacted with HP and they told me that " you need to send old computer to us and we will fix it or we will replace it "
Before I sent it ,I exported my Autocad license and sent it HP service.Service sent me old computer and they said we fixed it.When I received old broken computer ,I reactivated my license and I started to use.But after a while my computer crashed again with blue screen I contacted again with HP ,they told me you need to sent again and this time we will replace it with a new computer.Now I will send this old broken computer to service again and I'm trying reexport of my license but this time portable license utility is giving an error message
" License Transfer Utility - Export Request Failed Error Reference 36" The maximum number of exports for this serial number has been reached "
I know that I have two activation right for one seat but I dont want to lose one of my activation right Because it will be gone with old computer to HP sevice
what Can I do and How Can I fix this problem
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