Installation & Licensing

Reply
*Borland, Lars
Message 1 of 5 (131 Views)

License Manger Problems

131 Views, 4 Replies
09-30-1999 06:06 PM
<<< Message <7t01hk$87f21@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.r14general' on Thu, 30 Sep 1999 09:02:23 -0700.>>>

Hello,

We are experiencing problems with having our AutoCAD r14 License Manager
come up automatically after a system reboot (yes it's set to 'automatic').
I can manually stop/start the License Manger Service, but it won't come up
and serve licenses on its own. We are running the License Manager on an NT
4.0 Server which was recently updated to SP5 (service pack 5). The problem
began occurring around the same time as this update, but there may be other
factors as well (we also installed EaglePoint license manager on the same
server at around that time to furnish 1 floating copy of EaglePoint 99 for
our Landscaping dept.). Has anyone else had a similar experience, and if
so, do you know of a fix? We do not want to deinstall SP5 as it's required
for some Y2K fixes for this server. Any information about what to do would
be helpful.

Thanx in advance, Lars.
*Milana, Jerry
Message 2 of 5 (131 Views)

Re: License Manger Problems

10-02-1999 01:14 AM in reply to: *Borland, Lars
Lars,

Yes, we have seen this behavior. What is happening is that your network card is not initializing completely before AdLM attempts to authenticate.
The first thing you should do is check the WEB site of your Network Adapter manufacturer and obtain and apply their latest driver. This usually
cures the problem. In rare cases, the problem will persist even after updating the NIC driver. In that case, contact your AutoCAD dealer who can
obtain a special AdLM file set from Autodesk dealer product support. I strongly recommend upgrading the Network Adapter before you consider
'fixing' the problem with the AdLM update. The AutoCAD 2000 build of AdLM also has been modified to avoid this behavior. To obtain the AdLM files
for you, your dealer will need your AutoCAD serial number, The operating system and service pack number, your Network Adapter model and driver
version.

Jerry Milana,
Autodesk Product Support

Lars Borland wrote:

> <<< Message <7t01hk$87f21@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.r14general' on Thu, 30 Sep 1999 09:02:23 -0700.>>>
>
> Hello,
>
> We are experiencing problems with having our AutoCAD r14 License Manager
> come up automatically after a system reboot (yes it's set to 'automatic').
> I can manually stop/start the License Manger Service, but it won't come up
> and serve licenses on its own. We are running the License Manager on an NT
> 4.0 Server which was recently updated to SP5 (service pack 5). The problem
> began occurring around the same time as this update, but there may be other
> factors as well (we also installed EaglePoint license manager on the same
> server at around that time to furnish 1 floating copy of EaglePoint 99 for
> our Landscaping dept.). Has anyone else had a similar experience, and if
> so, do you know of a fix? We do not want to deinstall SP5 as it's required
> for some Y2K fixes for this server. Any information about what to do would
> be helpful.
>
> Thanx in advance, Lars.
*Borland, Lars
Message 3 of 5 (131 Views)

Re:

10-04-1999 09:52 AM in reply to: *Borland, Lars
Jerry,

Thanks for the quick response. I'll get the updated NIC drivers and perform
the update (hopefully) this weekend. I'll let you know how it goes.

Thanks again, Lars.

Jerry Milana wrote in message
news:37F5BED4.9D820F8E@autodesk.com...
> Lars,
>
> Yes, we have seen this behavior. What is happening is that your network
card is not initializing completely before AdLM attempts to authenticate.
> The first thing you should do is check the WEB site of your Network
Adapter manufacturer and obtain and apply their latest driver. This usually
> cures the problem. In rare cases, the problem will persist even after
updating the NIC driver. In that case, contact your AutoCAD dealer who can
> obtain a special AdLM file set from Autodesk dealer product support. I
strongly recommend upgrading the Network Adapter before you consider
> 'fixing' the problem with the AdLM update. The AutoCAD 2000 build of AdLM
also has been modified to avoid this behavior. To obtain the AdLM files
> for you, your dealer will need your AutoCAD serial number, The operating
system and service pack number, your Network Adapter model and driver
> version.
>
> Jerry Milana,
> Autodesk Product Support
>
> Lars Borland wrote:
>
> > <<< Message <7t01hk$87f21@adesknews2.autodesk.com> was originally posted
to 'autodesk.autocad.r14general' on Thu, 30 Sep 1999 09:02:23 -0700.>>>
> >
> > Hello,
> >
> > We are experiencing problems with having our AutoCAD r14 License Manager
> > come up automatically after a system reboot (yes it's set to
'automatic').
> > I can manually stop/start the License Manger Service, but it won't come
up
> > and serve licenses on its own. We are running the License Manager on an
NT
> > 4.0 Server which was recently updated to SP5 (service pack 5). The
problem
> > began occurring around the same time as this update, but there may be
other
> > factors as well (we also installed EaglePoint license manager on the
same
> > server at around that time to furnish 1 floating copy of EaglePoint 99
for
> > our Landscaping dept.). Has anyone else had a similar experience, and
if
> > so, do you know of a fix? We do not want to deinstall SP5 as it's
required
> > for some Y2K fixes for this server. Any information about what to do
would
> > be helpful.
> >
> > Thanx in advance, Lars.
>
*chansipaeng, s.
Message 4 of 5 (131 Views)

Re:

04-17-2000 02:31 PM in reply to: *Borland, Lars
Jerry,

I'm having a similiar problem. I'll update the NIC driver tommorrow and see if this problem goes away.

Just want to mention that when looked at my log file, I saw "Authorization failure; key c:\ADLM\KEY\140.lic only valid for: mainserver" error. When I
manually stop/start the License Manager, the same line is replaced with "Loaded key c:\ADLM\KEY\140.lic 1 tokens [MINIKEY]". Is this what you would
expect to see if there is a problem with my NIC driver?

Any help is greatly appreciated. Thanks.

Sonny

Jerry Milana wrote:

> Lars,
>
> Yes, we have seen this behavior. What is happening is that your network card is not initializing completely before AdLM attempts to authenticate.
> The first thing you should do is check the WEB site of your Network Adapter manufacturer and obtain and apply their latest driver. This usually
> cures the problem. In rare cases, the problem will persist even after updating the NIC driver. In that case, contact your AutoCAD dealer who can
> obtain a special AdLM file set from Autodesk dealer product support. I strongly recommend upgrading the Network Adapter before you consider
> 'fixing' the problem with the AdLM update. The AutoCAD 2000 build of AdLM also has been modified to avoid this behavior. To obtain the AdLM files
> for you, your dealer will need your AutoCAD serial number, The operating system and service pack number, your Network Adapter model and driver
> version.
>
> Jerry Milana,
> Autodesk Product Support
>
> Lars Borland wrote:
>
> > <<< Message <7t01hk$87f21@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.r14general' on Thu, 30 Sep 1999 09:02:23 -0700.>>>
> >
> > Hello,
> >
> > We are experiencing problems with having our AutoCAD r14 License Manager
> > come up automatically after a system reboot (yes it's set to 'automatic').
> > I can manually stop/start the License Manger Service, but it won't come up
> > and serve licenses on its own. We are running the License Manager on an NT
> > 4.0 Server which was recently updated to SP5 (service pack 5). The problem
> > began occurring around the same time as this update, but there may be other
> > factors as well (we also installed EaglePoint license manager on the same
> > server at around that time to furnish 1 floating copy of EaglePoint 99 for
> > our Landscaping dept.). Has anyone else had a similar experience, and if
> > so, do you know of a fix? We do not want to deinstall SP5 as it's required
> > for some Y2K fixes for this server. Any information about what to do would
> > be helpful.
> >
> > Thanx in advance, Lars.
*milana, jerry
Message 5 of 5 (131 Views)

Re:

04-18-2000 08:45 AM in reply to: *Borland, Lars
Yup, that is exactly what you see with this problem.

jerry

"s. chansipaeng" wrote in message
news:38FB82C6.E5E014D@mindspring.com...
> Jerry,
>
> I'm having a similiar problem. I'll update the NIC driver tommorrow and
see if this problem goes away.
>
> Just want to mention that when looked at my log file, I saw
"Authorization failure; key c:\ADLM\KEY\140.lic only valid for: mainserver"
error. When I
> manually stop/start the License Manager, the same line is replaced with
"Loaded key c:\ADLM\KEY\140.lic 1 tokens [MINIKEY]". Is this what you would
> expect to see if there is a problem with my NIC driver?
>
> Any help is greatly appreciated. Thanks.
>
> Sonny
>
> Jerry Milana wrote:
>
> > Lars,
> >
> > Yes, we have seen this behavior. What is happening is that your network
card is not initializing completely before AdLM attempts to authenticate.
> > The first thing you should do is check the WEB site of your Network
Adapter manufacturer and obtain and apply their latest driver. This usually
> > cures the problem. In rare cases, the problem will persist even after
updating the NIC driver. In that case, contact your AutoCAD dealer who can
> > obtain a special AdLM file set from Autodesk dealer product support. I
strongly recommend upgrading the Network Adapter before you consider
> > 'fixing' the problem with the AdLM update. The AutoCAD 2000 build of
AdLM also has been modified to avoid this behavior. To obtain the AdLM
files
> > for you, your dealer will need your AutoCAD serial number, The operating
system and service pack number, your Network Adapter model and driver
> > version.
> >
> > Jerry Milana,
> > Autodesk Product Support
> >
> > Lars Borland wrote:
> >
> > > <<< Message <7t01hk$87f21@adesknews2.autodesk.com> was originally
posted to 'autodesk.autocad.r14general' on Thu, 30 Sep 1999
09:02:23 -0700.>>>
> > >
> > > Hello,
> > >
> > > We are experiencing problems with having our AutoCAD r14 License
Manager
> > > come up automatically after a system reboot (yes it's set to
'automatic').
> > > I can manually stop/start the License Manger Service, but it won't
come up
> > > and serve licenses on its own. We are running the License Manager on
an NT
> > > 4.0 Server which was recently updated to SP5 (service pack 5). The
problem
> > > began occurring around the same time as this update, but there may be
other
> > > factors as well (we also installed EaglePoint license manager on the
same
> > > server at around that time to furnish 1 floating copy of EaglePoint 99
for
> > > our Landscaping dept.). Has anyone else had a similar experience, and
if
> > > so, do you know of a fix? We do not want to deinstall SP5 as it's
required
> > > for some Y2K fixes for this server. Any information about what to do
would
> > > be helpful.
> > >
> > > Thanx in advance, Lars.
>

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