Installation & Licensing

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Member
christopherjason
Posts: 5
Registered: ‎11-17-2010
Message 1 of 11 (5,459 Views)

License Error 41

5459 Views, 10 Replies
11-17-2010 04:16 AM

Well i went to use Max today and i got this i reinstalled nothing helped…

any suggestions ?? ?

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 2 of 11 (5,423 Views)

Re: License Error 41

11-17-2010 12:11 PM in reply to: christopherjason

I would uninstall 3DS Max 2010 and reinstall it.

 

The Error 41 indicates that the ProductInformation.pit file maybe missing.



David Lau
Member
christopherjason
Posts: 5
Registered: ‎11-17-2010
Message 3 of 11 (5,414 Views)

Re: License Error 41

11-17-2010 01:30 PM in reply to: david.lau

 have Reinstalled 5 Times Same thing..

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 4 of 11 (5,410 Views)

Re: License Error 41

11-17-2010 01:32 PM in reply to: christopherjason

Can you upload the ProductInformation.pit file to this post? 

 

It should be located here:

 

Windows Vista/Windows 7
C:\ProgramData\Autodesk\Adlm

XP
C:\Documents and Settings\All Users\Application Data\Autodesk\ADLM



David Lau
Member
christopherjason
Posts: 5
Registered: ‎11-17-2010
Message 5 of 11 (5,406 Views)

Re: License Error 41

11-17-2010 01:42 PM in reply to: david.lau

Theirs no Autodesk folder and i just finished reinstalling it.

 

 

i haven't even activated it yet

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 6 of 11 (5,402 Views)

Re: License Error 41

11-17-2010 01:49 PM in reply to: david.lau

Try installing as a trial first using 000-00000000.



David Lau
Member
christopherjason
Posts: 5
Registered: ‎11-17-2010
Message 7 of 11 (5,400 Views)

Re: License Error 41

11-17-2010 02:10 PM in reply to: david.lau

Now it Crashes at

 

ManagedBootstrap.gup

and

SceneExplorerView.gup

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 8 of 11 (5,344 Views)

Re: License Error 41

11-18-2010 06:17 AM in reply to: christopherjason
Member
christopherjason
Posts: 5
Registered: ‎11-17-2010
Message 9 of 11 (5,323 Views)

Re: License Error 41

11-18-2010 01:05 PM in reply to: david.lau

didnt help cause the link is Dead

New Member
kyle_nash
Posts: 1
Registered: ‎10-02-2012
Message 10 of 11 (3,072 Views)

Re: License Error 41

10-02-2012 03:56 PM in reply to: christopherjason

I read that I was supposed to delete it, to get rid of error 5, I did and now it is error 41, I tried using the installer but it does nothing! HELP!

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