License Error 41

[christopherjason]

Well i went to use Max today and i got this i reinstalled nothing helped…

any suggestions ?? ?

[david.lau]

I would uninstall 3DS Max 2010 and reinstall it.

The Error 41 indicates that the ProductInformation.pit file maybe missing.

[christopherjason]

 have Reinstalled 5 Times Same thing..

[david.lau]

Can you upload the ProductInformation.pit file to this post? 

It should be located here:

Windows Vista/Windows 7
C:\ProgramData\Autodesk\Adlm

XP
C:\Documents and Settings\All Users\Application Data\Autodesk\ADLM

[christopherjason]

Theirs no Autodesk folder and i just finished reinstalling it.

i haven't even activated it yet

[david.lau]

Try installing as a trial first using 000-00000000.

[christopherjason]

Now it Crashes at

ManagedBootstrap.gup

and

SceneExplorerView.gup

[david.lau]

Can you check out this post?

http://area.autodesk.com/forum/autodesk-3ds-max/installation---hardware---os/max-wont-load---hanging...

[christopherjason]

didnt help cause the link is Dead

[kyle_nash]

I read that I was supposed to delete it, to get rid of error 5, I did and now it is error 41, I tried using the installer but it does nothing! HELP!

[agnoire]

Hi!
I've got this same problem and in the C:\ProgramData\Autodesk\Adlm folder, I have the file 'ProductInformation.pit' but error 41 is still here and I can't use Max 😕

Also, it crashes each time I try to insert the license number! I've reinstalled it 3 times, help!

[010731TT]

Same here