Installation & Licensing

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Active Member
roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 1 of 11 (291 Views)

License Error [-15.570.10035]

291 Views, 10 Replies
06-20-2013 03:11 PM

Need help troubleshooting this issue. I have 3 servers function redundantly as licensing server. What other information do I need to provide?

 

Active Member
roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 2 of 11 (290 Views)

Re: License Error [-15.570.10035]

06-20-2013 03:14 PM in reply to: roofingsupply

I have added ADSKFLEX.... and FLEXLM.... into the environment variables.

I have download and install adskflex V11.7

 

0rsgtelxvsus: server 2012

0rsg-share01: server 2008 R2

0rsgtelx-rad01: server 2008 R2

 

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TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 3 of 11 (262 Views)

Re: License Error [-15.570.10035]

06-21-2013 07:50 AM in reply to: roofingsupply

Redundant license servers are just about the worst setup you can choose.  That being said, you need to make sure that all are running and are handing out licenses.  Above that, you need to make sure the client can connect to the NLMs via IPv4 and on ports 27000 and 2080.

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roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 4 of 11 (259 Views)

Re: License Error [-15.570.10035]

06-21-2013 08:13 AM in reply to: TravisNave
I went with Redundant Servers, because we originally had 1 server and it crashed....Do you have a better suggestion? I am open to other ideas as this point. I am able to surf to the respective server(s) using those ports.....



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TravisNave
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Message 5 of 11 (257 Views)

Re: License Error [-15.570.10035]

06-21-2013 08:32 AM in reply to: roofingsupply

The problem with redundant servers is that the work is redundant.  When your one server crashed, you could have been back up within a few minutes on another server by requesting a new license file.

 

A single license server will always work by itself.  A redundant license server cannot work by itself.  You need at least 2 of the three servers up and communicating.  Generally that means, when one fails, you typically will not know it until the second one fails.  At that point, the remaining one can't work.  Crazy. 

 

When a single license server fails, you have to replace a single license server.  When any one of the redundant license servers fail, you have to always redo all three, every single time.  Thus, the work is redundant.

 

I generally always recommend a single license server simply because it is easier to manage a single point of failure.  If you still want to have multiple servers, I would consider a Distributed server.  The reason for this is that if one server fails, you are still up on the others, but you can fix the downed server without affecting the rest of them.  The only downside would be that you would lose that group of licenses for a short term.  But it is manageable.

 

In any case, check your firewall and ports for 27000 and 2080 and especially for IPv6 connectivity between 2008 Server and Win7/8. 

 

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...

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Active Member
roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 6 of 11 (247 Views)

Re: License Error [-15.570.10035]

06-21-2013 06:23 PM in reply to: TravisNave
You mention opening ports 2080 and 27000, I am able to http://0rsg-share01:2080, but not http://0rsg-share01:27000, I am able to http://0rsg-share01:27005

I am requesting Autodesk to re-license me to just one server for the time being to simplify my troubleshooting.



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TravisNave
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Message 7 of 11 (246 Views)

Re: License Error [-15.570.10035]

06-21-2013 06:36 PM in reply to: roofingsupply
No 27005 is right. That's pretty typical for redundant. It's usually
specific in the .Lic. What do you get on PING?
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roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 8 of 11 (245 Views)

Re: License Error [-15.570.10035]

06-21-2013 07:03 PM in reply to: TravisNave
From Workstation with the issue, pinging the License Server:



Pinging 0rsg-share01.rsg.local [10.0.240.26] with 32 bytes of data:


Reply from 10.0.240.26: bytes=32 time=56ms TTL=123
Reply from 10.0.240.26: bytes=32 time=22ms TTL=124
Reply from 10.0.240.26: bytes=32 time=29ms TTL=123
Reply from 10.0.240.26: bytes=32 time=34ms TTL=124


Ping statistics for 10.0.240.26:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 56ms, Average = 35ms



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TravisNave
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Message 9 of 11 (243 Views)

Re: License Error [-15.570.10035]

06-21-2013 07:07 PM in reply to: roofingsupply
Looks good. You did FLEXLM_TIMEOUT and ADSKFLEX_LICENSE_FILE and still
getting a -15?
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Active Member
roofingsupply
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Registered: ‎10-24-2011
Message 10 of 11 (240 Views)

Re: License Error [-15.570.10035]

06-21-2013 07:38 PM in reply to: TravisNave
[cid:image001.png@01CE6EC7.96498170]



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