Installation & Licensing

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Distinguished Contributor
BrettCaldeira
Posts: 160
Registered: ‎10-27-2008
Message 1 of 21 (7,209 Views)

License Error [-15.570.10035]

7209 Views, 20 Replies
06-28-2010 05:32 AM

Hi All

 

Got into work today and am getting errors on 2 of my workstations, which will not retrieve licenses, and give me error       [-15.570.10035]

 

I have 5 XP 64 Bit Machines, of which 3 have no issues connecting and retrieving a license.

 

1 of the workstations I got to work by specifiying the license file rather then license server, But when I restart I need to put this information in again, and it will continue giving me the error if i try and specify license server.

 

The other workstation just will not retrieve a licence file at all. I can ping the server from both workstations without an issue, and am able to get to the shared folder the license file sits in on the server.

 

IPV6 is not installed on the clients or the server.

I have tried removing the CAS file and recreating it with no results.

 

Any other suggestions I could try?

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 21 (7,195 Views)

Re: License Error [-15.570.10035]

06-28-2010 10:35 AM in reply to: BrettCaldeira

Create two system environment variables in the Windows System Properties > Advanced tab. 

 

The first one should be named ADSKFLEX_LICENSE_FILE with the value of @servername.  Servername is the hostname of your server.

 

The second should be named FLEXLM_TIMEOUT with the value of 1000000 (one-million.) 

 

That should be a good start. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
gtbaker
Posts: 9
Registered: ‎12-20-2012
Message 3 of 21 (2,169 Views)

Re: License Error [-15.570.10035]

12-20-2012 05:57 AM in reply to: BrettCaldeira

I keep getting this message with one user running AutoCad 2013.

 

Any fixes for this?

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 4 of 21 (2,164 Views)

Re: License Error [-15.570.10035]

12-20-2012 06:10 AM in reply to: gtbaker

did you read the above thread for a solution to try?

Active Member
gtbaker
Posts: 9
Registered: ‎12-20-2012
Message 5 of 21 (2,158 Views)

Re: License Error [-15.570.10035]

12-20-2012 06:53 AM in reply to: DarrenP

Yes and no luck.

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 6 of 21 (2,153 Views)

Re: License Error [-15.570.10035]

12-20-2012 06:57 AM in reply to: gtbaker

have you checked the license manager to see if its actually running?

 

Active Member
gtbaker
Posts: 9
Registered: ‎12-20-2012
Message 7 of 21 (2,148 Views)

Re: License Error [-15.570.10035]

12-20-2012 07:12 AM in reply to: DarrenP

The license service on the server is running and working.  Other people can run 2013 with no issues...it's just this one user.  

 

Would I need to re-install?

 

***I should add this issue is new.  He was running 2013 fine up until a couple of days ago.  I went through the Windows updates and removed any newly install updates.

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 8 of 21 (2,137 Views)

Re: License Error [-15.570.10035]

12-20-2012 07:56 AM in reply to: gtbaker

can they ping the license server by name?

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 9 of 21 (2,135 Views)

Re: License Error [-15.570.10035]

12-20-2012 07:56 AM in reply to: DarrenP

also try turning off the firewall on that machine if possible

Active Member
gtbaker
Posts: 9
Registered: ‎12-20-2012
Message 10 of 21 (2,129 Views)

Re: License Error [-15.570.10035]

12-20-2012 08:07 AM in reply to: DarrenP

They can see the same shared drives from the server and the firewall is controlled from a Sonicwall router.  The two users are at a remote location.  Like I said one can the other cannot.  All users at the server location can.

 

When I get back I will try the ping test.

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