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It's probably due to the amount of network delay over the VPN. If he can ping the NLM server thru the VPN, then he should be able to pull a license. All you need to do is increase the timeout variable to allow for a longer wait.
You need to create a System Environment variable for this.
Open your Windows System Properties and go to the Advanced tab. Click Environment Variables. On the bottom section for System variables, click New. Give the following information:
FLEXLM_TIMEOUT
1000000
That would be one million (6 zeroes)
Good Luck!
Travis Nave
Need help in your post? Mention me with @TravisNave
My Expert Contributions to theAutodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
You need to create a System Environment variable for this.
Open your Windows System Properties and go to the Advanced tab. Click Environment Variables. On the bottom section for System variables, click New. Give the following information:
FLEXLM_TIMEOUT
1000000
That would be one million (6 zeroes)
Good Luck!
Travis Nave
Need help in your post? Mention me with @TravisNave HOT: Named User FAQ | 2025 Download Links | Invalid Serial Number | LiteHTML.DLL error | Reset Autodesk 2020-24 Licensing
My Expert Contributions to the
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
If increasing the timeout variable doesn't work let me know.
Travis Nave
Need help in your post? Mention me with @TravisNave HOT: Named User FAQ | 2025 Download Links | Invalid Serial Number | LiteHTML.DLL error | Reset Autodesk 2020-24 Licensing
My Expert Contributions to the
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
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