Installation & Licensing

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*Verstraete, Philippe
Message 1 of 3 (256 Views)

Licence error 19.1.93

256 Views, 2 Replies
02-11-2001 07:47 PM
After upgrading all the drivers a their PC, our client (Ericsson !!)
gets the following error message upon starting MDT5 :

Mechanical Desktop 5 Alert
A licence error has occurred. Please restart your system to initialize
the license management system. If this problem continues, contact your
system administrator or authorized dealer.
Error (19.1.93)

Cause = ?
Solution = ?

Thanks for your ideas and solutions,
Philippe.

--
________________________________________________________________
ir. Philippe Verstraete
Application Engineer

MMS
Interleuvenlaan 15D, B-3001 Leuven, Belgium

Phone +32 16 74 01 01
Direct +32 16 74 01 52
Fax +32 16 74 01 02
email pv@metris.be

Visit our web page at www.metris.be
________________________________________________________________

Free Metris support : support@metris.be

Example files bigger than 100 Kb are welcome at : ftp.metris.be
________________________________________________________________
*Nehls, Kevin
Message 2 of 3 (256 Views)

Re: Licence error 19.1.93

02-12-2001 12:10 AM in reply to: *Verstraete, Philippe
Well I can only take a guess here since I don't use or have the
international version. What OS are you using at the clients? If you are
using Windows 2000 how are the users logging onto the local machine? They
should have at least Power User privileges to be able to use AutoCAD (or
MDT) on Win2K. These privileges may also effect the C-dilla license program
used on the international versions.

HTH
--
Kevin Nehls
for direct reply, substitute the obvious with the obvious
*milana, jerry
Message 3 of 3 (256 Views)

Re: Licence error 19.1.93

02-12-2001 03:08 AM in reply to: *Verstraete, Philippe
Philippe,

Did your customer upgrade their system by pushing or restoring an image to
their systems? If they did, they may have removed or overwritten the
C_Dilla hidden directory or its contents. This will cause license failure.
The AutoCAD Install Guide offers two ways to avoid this from happening.

Jerry Milana,
Autodesk Product Support

"Philippe Verstraete" wrote in message
news:3A87CD57.C2F48F37@metris.be...
> After upgrading all the drivers a their PC, our client (Ericsson !!)
> gets the following error message upon starting MDT5 :
>
> Mechanical Desktop 5 Alert
> A licence error has occurred. Please restart your system to initialize
> the license management system. If this problem continues, contact your
> system administrator or authorized dealer.
> Error (19.1.93)
>
> Cause = ?
> Solution = ?
>
> Thanks for your ideas and solutions,
> Philippe.
>
> --
> ________________________________________________________________
> ir. Philippe Verstraete
> Application Engineer
>
> MMS
> Interleuvenlaan 15D, B-3001 Leuven, Belgium
>
> Phone +32 16 74 01 01
> Direct +32 16 74 01 52
> Fax +32 16 74 01 02
> email pv@metris.be
>
> Visit our web page at www.metris.be
> ________________________________________________________________
>
> Free Metris support : support@metris.be
>
> Example files bigger than 100 Kb are welcome at : ftp.metris.be
> ________________________________________________________________
>

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