Re: Laptop stolen. Need to deactivate license then reactivate on new laptop - Autodesk Community

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Hello. We had a user's laptop get stolen. After replacing the laptop, now we need to get his Autocad software installed and activated on the new one. What do I need to do to get the software deactivated from the old laptop so I can reactivate the license on the new laptop. Thanks in advance for any help you can provide.

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Message 2 of 2

You can't. But you can get a new activation code from Autodesk on your new system.

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > Stand-alone

Travis Nave

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