Installation & Licensing

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jasleg
Posts: 1
Registered: ‎05-17-2012
Message 1 of 2 (499 Views)

Laptop stolen. Need to deactivate license then reactivate on new laptop

499 Views, 1 Replies
05-17-2012 07:05 AM

Hello.   We had a user's laptop get stolen.   After replacing the laptop,  now we need to get his Autocad software installed and activated on the new one.   What do I need to do to get the software deactivated from the old laptop so I can reactivate the license on the new laptop.  Thanks in advance for any help you can provide.

 

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TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 2 (492 Views)

Re: Laptop stolen. Need to deactivate license then reactivate on new laptop

05-17-2012 10:06 AM in reply to: jasleg

You can't.  But you can get a new activation code from Autodesk on your new system.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > Stand-alone
 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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