Installation & Licensing

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*Catalucci, Jeff
Message 1 of 5 (126 Views)

LT98 and ADLM - Always have to reauthorize on powerdown

126 Views, 4 Replies
02-09-2000 06:00 PM
<<< Message <87spb1$ci833@adesknews2.autodesk.com> was originally posted to 'autodesk.autocadlt.98general' on Wed, 9 Feb 2000 17:22:38 -0500.>>>

I have a customer who is running the ADLM on an NT 4.0 w/SP3 server with the
following hardware. Every time he downs his server, he has to reauthorize
his LT98:

NIC (Mfr. & Model #)
- 3Com EtherLink XL (3C900)
driver version
- [El90x.sys] 2.12 (3/10/97)
Computer's manufacturer & model
- Dell PowerEdge 4200
SCSI or IDE
- SCSI (100%); no RAID
Protocol
- TCP/IP - It has a static IP address.
- The server has 1 NIC
- There have been no problems with the NIC
- The server does not utilize RAS

Here is an excerpt from the ADLM.LOG file from the last restart:

00-Jan-03 16:58:02: Autodesk License Manager - Copyright 1997 Elan Computer
Group, Inc.
00-Jan-03 16:58:02: ADLM 5.0.1c started on gamma (0adc0a04).
00-Jan-03 16:58:02: Vendor ID = 1a2ccac.
00-Jan-03 16:58:02: Default Hostcode = 1536 (03000) = ETHER+HISECURE.
00-Jan-03 16:58:02: PID = 97.
00-Jan-03 16:58:02: Port = 1422.
00-Jan-03 16:58:02: Log file = e:\adlm\LOG\ADLM.LOG.
00-Jan-03 16:58:02: Key path = e:\adlm\KEY.
00-Jan-03 16:58:02: Keyaccept = 310.
00-Jan-03 16:58:02: Resource file = .
00-Jan-03 16:58:02: Message level = 3.
00-Jan-03 16:58:02: Max log file size = 65536 bytes.
00-Jan-03 16:58:02: Initialization period = 100 seconds.
00-Jan-03 16:58:02: Peer registered: "gamma" 0adc0a04 0adc0a04 10.220.10.4
10.220.10.4.
00-Jan-03 16:58:04: Authorization failure; key e:\adlm\KEY\250.lic only
valid
for: gamma.
00-Jan-03 16:59:46: Sheridan@gamma [0]: Loaded key /adlm/key\250.lic 1
tokens
[MINIKEY].
00-Jan-03 16:59:46: Sheridan@gamma [2]: Load New/Modified Keys in
e:\adlm\KEY.

??
*Milana, Jerry
Message 2 of 5 (126 Views)

Re: LT98 and ADLM - Always have to reauthorize on powerdown

02-09-2000 06:49 PM in reply to: *Catalucci, Jeff
Jeff,

I'll bet that if you were to go into Control Panel and stop then restart the AdLM manually after a reboot it would have the same effect as
reauthorizing the license manager. If you try this, it will verify my suspicion of what your problem is.

What occurs is that some system-network adapter combinations result in a condition where the network adapter is slow to initialize. When AdLM
starts up it attempts to authenticate against the card before it is fully up, causing an authentication failure. When you enter a key code in AdLM
Admin or stop and start the the license manager, AdLM completes the authentication against the fully initialized adapter, resulting in
authentication success.

So, if my test proves me correct, the first thing you should do is obtain the latest driver for the network adapter from the manufacturer and apply
it. In many cases, this fixes the problem. If the problem persists, let me know.

Jerry Milana,
Autodesk Product Support

Jeff Catalucci wrote:

> <<< Message <87spb1$ci833@adesknews2.autodesk.com> was originally posted to 'autodesk.autocadlt.98general' on Wed, 9 Feb 2000 17:22:38 -0500.>>>
>
> I have a customer who is running the ADLM on an NT 4.0 w/SP3 server with the
> following hardware. Every time he downs his server, he has to reauthorize
> his LT98:
>
> NIC (Mfr. & Model #)
> - 3Com EtherLink XL (3C900)
> driver version
> - [El90x.sys] 2.12 (3/10/97)
> Computer's manufacturer & model
> - Dell PowerEdge 4200
> SCSI or IDE
> - SCSI (100%); no RAID
> Protocol
> - TCP/IP - It has a static IP address.
> - The server has 1 NIC
> - There have been no problems with the NIC
> - The server does not utilize RAS
>

*Hartung, T.J.
Message 3 of 5 (126 Views)

Re:

03-13-2000 07:54 PM in reply to: *Catalucci, Jeff
I am having a similar problem. Whenever I reboot my server, the Adlm will
not issue a license. If I double click on the Adlm query and click on active
licenses the Adlm will issue licenses without a problem. Will the fix stated
below help me with my problem?
Jerry Milana wrote in message
news:38A2273D.26460322@autodesk.com...
> Jeff,
>
> I'll bet that if you were to go into Control Panel and stop then restart
the AdLM manually after a reboot it would have the same effect as
> reauthorizing the license manager. If you try this, it will verify my
suspicion of what your problem is.
>
> What occurs is that some system-network adapter combinations result in a
condition where the network adapter is slow to initialize. When AdLM
> starts up it attempts to authenticate against the card before it is fully
up, causing an authentication failure. When you enter a key code in AdLM
> Admin or stop and start the the license manager, AdLM completes the
authentication against the fully initialized adapter, resulting in
> authentication success.
>
> So, if my test proves me correct, the first thing you should do is obtain
the latest driver for the network adapter from the manufacturer and apply
> it. In many cases, this fixes the problem. If the problem persists, let
me know.
>
> Jerry Milana,
> Autodesk Product Support
>
>
> Jeff Catalucci wrote:
>
> > <<< Message <87spb1$ci833@adesknews2.autodesk.com> was originally posted
to 'autodesk.autocadlt.98general' on Wed, 9 Feb 2000 17:22:38 -0500.>>>
> >
> > I have a customer who is running the ADLM on an NT 4.0 w/SP3 server with
the
> > following hardware. Every time he downs his server, he has to
reauthorize
> > his LT98:
> >
> > NIC (Mfr. & Model #)
> > - 3Com EtherLink XL (3C900)
> > driver version
> > - [El90x.sys] 2.12 (3/10/97)
> > Computer's manufacturer & model
> > - Dell PowerEdge 4200
> > SCSI or IDE
> > - SCSI (100%); no RAID
> > Protocol
> > - TCP/IP - It has a static IP address.
> > - The server has 1 NIC
> > - There have been no problems with the NIC
> > - The server does not utilize RAS
> >
>
>
>
*Milana, Jerry
Message 4 of 5 (126 Views)

Re:

03-14-2000 03:48 PM in reply to: *Catalucci, Jeff
It should fix it. Updating the NIC driver does not always work. Some
computer/NIC combinations are just slow to initialize. The first thing you
should do is update the driver, if that does not work, post a message here
again.

Jerry Milana,
Autodesk Product Support

"T.J. Hartung" wrote:

> I am having a similar problem. Whenever I reboot my server, the Adlm will
> not issue a license. If I double click on the Adlm query and click on active
> licenses the Adlm will issue licenses without a problem. Will the fix stated
> below help me with my problem?
> Jerry Milana wrote in message
> news:38A2273D.26460322@autodesk.com...
> > Jeff,
> >
> > I'll bet that if you were to go into Control Panel and stop then restart
> the AdLM manually after a reboot it would have the same effect as
> > reauthorizing the license manager. If you try this, it will verify my
> suspicion of what your problem is.
> >
> > What occurs is that some system-network adapter combinations result in a
> condition where the network adapter is slow to initialize. When AdLM
> > starts up it attempts to authenticate against the card before it is fully
> up, causing an authentication failure. When you enter a key code in AdLM
> > Admin or stop and start the the license manager, AdLM completes the
> authentication against the fully initialized adapter, resulting in
> > authentication success.
> >
> > So, if my test proves me correct, the first thing you should do is obtain
> the latest driver for the network adapter from the manufacturer and apply
> > it. In many cases, this fixes the problem. If the problem persists, let
> me know.
> >
> > Jerry Milana,
> > Autodesk Product Support
> >
> >
> > Jeff Catalucci wrote:
> >
> > > <<< Message <87spb1$ci833@adesknews2.autodesk.com> was originally posted
> to 'autodesk.autocadlt.98general' on Wed, 9 Feb 2000 17:22:38 -0500.>>>
> > >
> > > I have a customer who is running the ADLM on an NT 4.0 w/SP3 server with
> the
> > > following hardware. Every time he downs his server, he has to
> reauthorize
> > > his LT98:
> > >
> > > NIC (Mfr. & Model #)
> > > - 3Com EtherLink XL (3C900)
> > > driver version
> > > - [El90x.sys] 2.12 (3/10/97)
> > > Computer's manufacturer & model
> > > - Dell PowerEdge 4200
> > > SCSI or IDE
> > > - SCSI (100%); no RAID
> > > Protocol
> > > - TCP/IP - It has a static IP address.
> > > - The server has 1 NIC
> > > - There have been no problems with the NIC
> > > - The server does not utilize RAS
> > >
> >
> >
> >
*Hartung, T.J.
Message 5 of 5 (126 Views)

Re:

03-15-2000 02:28 PM in reply to: *Catalucci, Jeff
I updated the NIC driver and still no luck. The NIC is a Hp DeskDirect
10/100TX PCI LAN adapter. The server is HP Netserver LH Pro

Jerry Milana wrote in message
news:38CECFB6.3A7EDF3C@autodesk.com...
> It should fix it. Updating the NIC driver does not always work. Some
> computer/NIC combinations are just slow to initialize. The first thing
you
> should do is update the driver, if that does not work, post a message here
> again.
>
> Jerry Milana,
> Autodesk Product Support
>
> "T.J. Hartung" wrote:
>
> > I am having a similar problem. Whenever I reboot my server, the Adlm
will
> > not issue a license. If I double click on the Adlm query and click on
active
> > licenses the Adlm will issue licenses without a problem. Will the fix
stated
> > below help me with my problem?
> > Jerry Milana wrote in message
> > news:38A2273D.26460322@autodesk.com...
> > > Jeff,
> > >
> > > I'll bet that if you were to go into Control Panel and stop then
restart
> > the AdLM manually after a reboot it would have the same effect as
> > > reauthorizing the license manager. If you try this, it will verify my
> > suspicion of what your problem is.
> > >
> > > What occurs is that some system-network adapter combinations result in
a
> > condition where the network adapter is slow to initialize. When AdLM
> > > starts up it attempts to authenticate against the card before it is
fully
> > up, causing an authentication failure. When you enter a key code in
AdLM
> > > Admin or stop and start the the license manager, AdLM completes the
> > authentication against the fully initialized adapter, resulting in
> > > authentication success.
> > >
> > > So, if my test proves me correct, the first thing you should do is
obtain
> > the latest driver for the network adapter from the manufacturer and
apply
> > > it. In many cases, this fixes the problem. If the problem persists,
let
> > me know.
> > >
> > > Jerry Milana,
> > > Autodesk Product Support
> > >
> > >
> > > Jeff Catalucci wrote:
> > >
> > > > <<< Message <87spb1$ci833@adesknews2.autodesk.com> was originally
posted
> > to 'autodesk.autocadlt.98general' on Wed, 9 Feb 2000 17:22:38 -0500.>>>
> > > >
> > > > I have a customer who is running the ADLM on an NT 4.0 w/SP3 server
with
> > the
> > > > following hardware. Every time he downs his server, he has to
> > reauthorize
> > > > his LT98:
> > > >
> > > > NIC (Mfr. & Model #)
> > > > - 3Com EtherLink XL (3C900)
> > > > driver version
> > > > - [El90x.sys] 2.12 (3/10/97)
> > > > Computer's manufacturer & model
> > > > - Dell PowerEdge 4200
> > > > SCSI or IDE
> > > > - SCSI (100%); no RAID
> > > > Protocol
> > > > - TCP/IP - It has a static IP address.
> > > > - The server has 1 NIC
> > > > - There have been no problems with the NIC
> > > > - The server does not utilize RAS
> > > >
> > >
> > >
> > >
>

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