Installation & Licensing

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Member
Posts: 3
Registered: ‎03-20-2013
Message 1 of 3 (230 Views)
Accepted Solution

LT 2014 serial number invalid

230 Views, 2 Replies
11-08-2013 07:26 AM

We had 14no. AutoCAD LT subscriptions on the same licence number. The licence number is no longer recognised as valid, despite only being installed on a handful of workstations so far.

 

Three of the fourteen seats were recently cross-updated to Revit Building Design Suite Premium, so I don't know if this has somehow invalidated the remain 11no. seats?

 

Thanks.

Product Support
byron.morales
Posts: 80
Registered: ‎10-04-2011
Message 2 of 3 (225 Views)

Re: LT 2014 serial number invalid

11-08-2013 08:28 AM in reply to: t.potter

Hello,

 

Please contact us at our Registration and Activation line at 1-800-551-1490 and we'll be gald to assist you on activating your software on the remaining computers.



Byron Morales
Member
Posts: 3
Registered: ‎03-20-2013
Message 3 of 3 (190 Views)

Re: LT 2014 serial number invalid

11-14-2013 06:44 AM in reply to: byron.morales
Thanks, this issue has now been resolved.

The original 14-seat serial number was replaced by a new 11-seat at the time we cross upgraded.

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