Only 1 user at a time is able to use NavisWorks 2014, although we have two licenses.
When I upload our license file at www.licenseparser.com I can see two seats. Each has its own unique serial number (removed here for privacy):
Package Increments Matched
Seats Feature Feature Code Serial Number Issue Date Expiration
1 | Subscription Package: Autodesk NavisWorks Manage .1 | 67600NAVMAN_F | * | Past | Future |
Autodesk Navisworks Manage 2014 | 86166NAVMAN_2014_0F | ||||
Autodesk Navisworks Manage 2013 | 86022NAVMAN_2013_0F | ||||
Autodesk Navisworks Manage 2012 | 85839NAVMAN_2012_0F | ||||
Autodesk Navisworks Manage 2011 | 85600NAVMAN_2011_0F | ||||
1 | Subscription Package: Autodesk NavisWorks Manage .1 | 67600NAVMAN_F | * | Past | Future |
Autodesk Navisworks Manage 2014 | 86166NAVMAN_2014_0F | ||||
Autodesk Navisworks Manage 2013 | 86022NAVMAN_2013_0F | ||||
Autodesk Navisworks Manage 2012 | 85839NAVMAN_2012_0F | ||||
Autodesk Navisworks Manage 2011 | 85600NAVMAN_2011_0F |
However, LMTOOLS does not appear to agree with that analysis. Even after re-reading the license file and restarting services I still see the same thing
SERVER01: license server UP (MASTER) v11.5
Vendor daemon status (on SERVER01):
adskflex: UP v11.5
Feature usage info:
Users of 67600NAVMAN_F: (Total of 1 license issued; Total of 0 licenses in use)
Users of 86166NAVMAN_2014_0F: (Total of 1 license issued; Total of 0 licenses in use)
Users of 86022NAVMAN_2013_0F: (Total of 1 license issued; Total of 0 licenses in use)
Users of 85839NAVMAN_2012_0F: (Total of 1 license issued; Total of 0 licenses in use)
Users of 85600NAVMAN_2011_0F: (Total of 1 license issued; Total of 0 licenses in use)
Where do I go from here? Thanks in advance for your help!
Solved! Go to Solution.
Solved by fëanor. Go to Solution.
were both licenses generated the same day?
DarrenP
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the license parser should tell you that
DarrenP
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I suspect not, since the status enquiry only shows one is available instead of 2. You might need to get both seats regenerated and combined back into one file.
Happy to report that this is resolved. AutoDesk provided a working license file. Here is the LMTOOLS output now:
SERVER01: license server UP (MASTER) v11.5
Vendor daemon status (on SERVER01):
adskflex: UP v11.5
Feature usage info:
Users of 67600NAVMAN_F: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of 71400NAVMAN_2010_0F: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of 86166NAVMAN_2014_0F: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of 86022NAVMAN_2013_0F: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of 85839NAVMAN_2012_0F: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of 85600NAVMAN_2011_0F: (Total of 2 licenses issued; Total of 0 licenses in use)