Installation & Licensing

New Member
Posts: 1
Registered: ‎04-03-2013
Message 1 of 2 (83 Views)

Issue with product upgrade download

83 Views, 1 Replies
04-11-2013 09:06 AM

I've been having the same issue with the blank screen / SFDC looping issue...

I'm logged in and click "get your upgrade" but nothing happens.


Please Help! I've already chatted with one tech support person but it still isn't working.

Community Manager
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 2 (61 Views)

Re: Issue with product upgrade download

04-11-2013 04:09 PM in reply to: lwalton227

My apologies for the inconvenience Lindsey.


I'm looking into the issue / will hopefully have it resolved by tomorrow. In the mean time and as a temporary workaround, you can download current release software directly from the corresponding Trials page, or current + previous version software from Matt, our Virtual Assistant.

Philip Schmelzer

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