Hi. I have a serious issue regarding license to my Revit Acrchitecture 2012 and activation of the product. I've bought a new laptop and installed Revit 2012 on it and in the beginning it worked fine without any problems with activation and licensing, but then after some time suddenly says " Autodesk Revit Architecture 2012, Build:20110309_2315(x64) License unavailable. A license is required to run Autodesk Revit Achitecture 2012 on this computer" and Revit then tells me, that I'm only in a viewer modeopened Revit.
Afterwards I tried to reinstall Revit and after I enter the serial number and product key in the installation process, I don't get to the point where I can enter the activation code, cause when I open revit (after installed) it immediately says " Autodesk Revit Architecture 2012, Build:20110309_2315(x64) License unavailable. A license is required to run Autodesk Revit Achitecture 2012 on this computer" and the Revit tells me, that I'm only in a viewer mode and can't do anything. When I try to press "Help" and the "About" and the click on "Product license information" I get same message that my License is unavailable and Revit is in viewer mode and leave me with a Revit software I can't work with. Can anyone please help me?? My studies is all about Revit, so it's a vital software for me Kind regards Gajan Rasathurai
Try deleting the trusted storage files (DATA and Backup) that can be found here:
Windows Vista/Windows 7
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data_backup.001
Hope it works for you...
Timmy De Austria
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution.
I'm having the same problem. The 2011 edition worked for me just fine. I emailed the support team and they ask for a product code, which I cannot access in viewer mode. Also I am using the education edition. I'm not sure if this would have anything to do with it.
I have the same problem with the same version, so please if you succeed to solve it inform me how can i solve mine.
And vice versa, thanks
First make sure the date and time on your computer is fairly accurate.
Second make sure you have Read and Write access to the FlexNet folder (see Timmy's post above for the exact path). Can you go to the FlexNet folder and create a new text file, then delete it.