Installation & Licensing

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Member
ca1015
Posts: 3
Registered: ‎08-12-2012
Message 1 of 8 (553 Views)

Is the Student Download Center down?

553 Views, 7 Replies
08-12-2012 01:15 PM

I just registered with Autodesk and am a student trying to download the free version of max but after attempting different ways of navigating to the download center, all I come up with is a blank page.  The address is displayed but there is nothing there...anyone have a suggestion?

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 2 of 8 (542 Views)

Re: Is the Student Download Center down?

08-12-2012 04:07 PM in reply to: ca1015

Hi ca1015,

 

The Education Community download page has been unavailable since Friday evening, and I would anticipate that access should be restored at some point tomorrow when the work week resumes. Please feel free to check out this blog post for status updates.

 

With that being said, you can download the software as a trial which would act more so as a temporary workaround, or from our Autodesk Students Facebook page were you would also receive an educational license (serial number + product key). 



Philip Schmelzer
Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 3 of 8 (486 Views)

Re: Is the Student Download Center down?

08-13-2012 10:49 AM in reply to: philip.s

Closing the loop with a status update that full access has been restored to the Education Community download page. Please let us know if you experience any further issues.



Philip Schmelzer
Member
slamer2200
Posts: 4
Registered: ‎01-28-2013
Message 4 of 8 (414 Views)

Re: Is the Student Download Center down?

03-04-2013 05:36 PM in reply to: philip.s

When I go to the download center the only product that comes up is under "recommended for You". I can't find the full list.

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 5 of 8 (406 Views)

Re: Is the Student Download Center down?

03-04-2013 06:32 PM in reply to: slamer2200

Hi slamer2200,

 

I logged into the Education Community Site and I was able to view all Products available for download.

 

On my end, I saw 2 log ins under your name, please send me a Private Message (click on my joane.bonghaoy profile name and then “Send this user a private message”) with your User ID and the Email Address you used when you logged in. Upon reply, I will go ahead check further. 



Joane Bonghanoy
Member
slamer2200
Posts: 4
Registered: ‎01-28-2013
Message 6 of 8 (366 Views)

Re: Is the Student Download Center down?

03-07-2013 08:57 PM in reply to: joane.bonghanoy

I still haven't been able to get into the Download Center. Can you please look into this?

Member
slamer2200
Posts: 4
Registered: ‎01-28-2013
Message 7 of 8 (299 Views)

Re: Is the Student Download Center down?

03-13-2013 10:29 PM in reply to: slamer2200

Can you please reply to my messages? I've been waiting for a solution and contacted you multiple times. If you don't have the time to help me can you direct me to a person that can?

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 8 of 8 (292 Views)

Re: Is the Student Download Center down?

03-13-2013 11:12 PM in reply to: slamer2200

Jayme,

 

Our apologies for the trouble this has caused you.

 

Please refer to your Private Message for the replies regarding this issue. 



Joane Bonghanoy

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