Installation & Licensing

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Member
hash110
Posts: 3
Registered: ‎10-17-2011
Message 2 of 9 (196 Views)

Inventor crashes as soon as it opens

196 Views, 8 Replies
10-17-2011 11:36 AM

I merged this post with the one from the Inventor forum on this subject.

 

Edited by
Discussion_Admin

Member
hash110
Posts: 3
Registered: ‎10-17-2011
Message 1 of 9 (224 Views)

Inventor will not open

10-17-2011 11:10 AM in reply to: hash110

I have downloaded installed and reinstalled the program. It opens long enough to shut down and give me an error report. ANY help would be great.

Customer Service
dagumad
Posts: 16
Registered: ‎01-13-2011
Message 3 of 9 (191 Views)

Re: Inventor crashes as soon as it opens

10-17-2011 12:08 PM in reply to: hash110

Hello hash110,

I recomend to uninstall and reinstall the product.



Donna Daguman
Front Desk Representative

Autodesk, Inc.


*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 4 of 9 (185 Views)

Re: Inventor crashes as soon as it opens

10-17-2011 01:59 PM in reply to: hash110

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
*Pro
ampster
Posts: 1,114
Registered: ‎07-26-2005
Message 5 of 9 (207 Views)

Re: Inventor will not open

10-18-2011 12:15 PM in reply to: hash110

more info to start with would help;

 

http://teknigroup.com/support/Inventor/Howto.html

*Expert Elite*
JDMather
Posts: 26,186
Registered: ‎04-20-2006
Message 6 of 9 (203 Views)

Re: Inventor will not open

10-18-2011 12:21 PM in reply to: hash110

Since you have already installed once -
search Google for Autodesk Clean Uninstall document.

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
Employee
KevinLi-Autodesk
Posts: 425
Registered: ‎04-13-2010
Message 7 of 9 (182 Views)

Re: Inventor will not open

10-18-2011 06:34 PM in reply to: hash110

Hi ,

 

You can also post it in Installation & Licensing forum to let more experts to review and reply your problem, this is the link: http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24 .

 

 

Regards,

Kevin Li

Kevin-Hongyuan Li
Quality Assurance Team
Autodesk, Inc.
Member
hash110
Posts: 3
Registered: ‎10-17-2011
Message 8 of 9 (151 Views)

Re: Inventor crashes as soon as it opens

10-21-2011 02:51 PM in reply to: hash110

I do not have more information, I click on Inventor it comes on and then crashes. Unable to do anything with it.

Customer Service
Angelo.A
Posts: 10
Registered: ‎07-19-2011
Message 9 of 9 (148 Views)

Re: Inventor crashes as soon as it opens

10-21-2011 03:12 PM in reply to: hash110

Hi hash110,

 

You may want to refer to the instructions on this web page, 

 

http://autode.sk/nMCY8q 

 

I hope this helps!



Angelo Aramayo
Front Desk Representative

Autodesk, Inc.



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