Installation & Licensing

[#1]

I have recenlty installed the Inventor Viewer 2013. Every time I open a new drawing everything is fine, but when I try to open another drawing the software completly shuts down. Anyone have any answers?

[#2]

Make sure you have a capable video card running a certified WHQL driver and that you meet or exceed the minimum requirements for the software. 

[#3]

I am having the same issue I thought with one user, that is not the case. The issue is accrosss the board.  Installed the viewer on my laptop, found I can open the drawings however, if I have a drawing open then I select a new drawing I have the same issue it crashes the program. If I have two windows open it does not (So if I try to open it on top of another drawing it crashes.)

I have verified the Graphics card is compatable, so that is not the isssue. Do you have any other sugestions? Or do I need to roll back to the old version until there is a fix for this isssue?

Thank you

[#4]

Same problem with my laptop also, Inventor view has been awfull the last 3 releases mostly down to instalition of the .NET, and file association not working.

[#5]

Having same issue here across the board.  Hope someone finds a solution soon!

[#6]

I have the same problem here, in the same way of yours, every time I open a second drawing the Inventor View close without a message or anything. I try to install in diferents machines but the problem apears in all of them.

[#7]

I have the exact same problem on all PC's in my organization that run Viewer 2013...even the 2 workstations that are running certified hardware/drivers that create the CAD files.  Autodesk desperately needs to resolve this.  I have 30 plus users that really hate me since I installed the new version...

When can we expect a service pack for viewer to fix the issue?

[#8]

Hello,

After days expecting one resolution of Autodesk I resolved the problem, installing the Inventor (Premium, ultimate) license on the pc I needed the Inventor viewer, this is because the version of Inventor viewer that comes with the license of Inventor (Premium, Ultimate or whatever) works well, so the only thing you need is, Don’t start the Inventor on this machine because your license, only open the drawings with Inventor viewer.

I hope I helped you.

[#9]

Glad that your solution worked for you but it didn't work for us.  I have Autodesk Premium and still have the issue.

Thanks

[#10]

Agreed.. That solution did not help us.  We have 2 PC's with 2 licensed versions, 1 ultimate and 1 premium - both with certified hardware and drivers.  Same issue in Inventor Viewer 2013 as the Viewer only PC's.  We can open the drawing once, but the second drawing causes the Viewer to crash.