We're having major problems getting the 2011 Inventor Suite installed and I'm hoping someone can help us decipher the logs. The installed gets passed the DirectX 9 and FARO LS portion but fails on the AutoCAD Mechanical 2011 application (we're testing the installation by selecting only Mechanical).
Here's an excerpt from the Autodesk Inventor 2011 Setup.log file:
2010/11/8:11:55:45 bryce BILLY_DELL === Setup started on BILLY_DELL by bryce ===
2010/11/8:11:56:50 bryce BILLY_DELL Install DirectX 9.0 Runtime Succeeded
2010/11/8:11:56:56 bryce BILLY_DELL Install FARO LS 1.1.406.58 Succeeded
2010/11/8:11:57:33 bryce BILLY_DELL Install AutoCAD Mechanical 2011 Failed Installation aborted, Result=1603
2010/11/8:11:57:34 bryce BILLY_DELL Rollback FARO LS 1.1.406.58 Succeeded
And the last section from the AutoCAD Mechanical 2011 Install.log:
roperty(S): CostingComplete = 1
Property(S): SourcedirProduct = {5783F2D7-9005-0409-0002-0060B0CE6BBA}
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 151168776
Property(S): PrimaryVolumeSpaceRequired = 2048049
Property(S): PrimaryVolumeSpaceRemaining = 149120727
Property(S): PrimaryVolumePath = C:
Property(S): ACADSECURITY = SCVS
Property(S): TEMPFILE_INSTALLDIR = C:\DOCUME~1\bryce\LOCALS~1\Temp\ad2D7.tmp
MSI (s) (04:B4) [11:57:33:062]: Note: 1: 1708
MSI (s) (04:B4) [11:57:33:062]: Product: AutoCAD Mechanical 2011 -- Installation operation failed.
MSI (s) (04:B4) [11:57:33:062]: Windows Installer installed the product. Product Name: AutoCAD Mechanical 2011. Product Version: 15.0.46.0. Product Language: 1033. Installation success or error status: 1603.
MSI (s) (04:B4) [11:57:33:062]: Attempting to delete file C:\WINDOWS\Installer\126b687.mst
MSI (s) (04:B4) [11:57:33:078]: Unable to delete the file. LastError = 32
MSI (s) (04:B4) [11:57:33:078]: Attempting to delete file C:\WINDOWS\Installer\126b688.mst
MSI (s) (04:B4) [11:57:33:078]: Unable to delete the file. LastError = 32
MSI (s) (04:B4) [11:57:33:078]: Cleaning up uninstalled install packages, if any exist
MSI (s) (04:B4) [11:57:33:078]: Attempting to delete file C:\WINDOWS\Installer\126b687.mst
MSI (s) (04:B4) [11:57:33:078]: Attempting to delete file C:\WINDOWS\Installer\126b688.mst
MSI (s) (04:B4) [11:57:33:078]: MainEngineThread is returning 1603
MSI (s) (04:D8) [11:57:33:078]: No System Restore sequence number for this installation.
=== Logging stopped: 11/8/2010 11:57:33 ===
MSI (s) (04:D8) [11:57:33:093]: User policy value 'DisableRollback' is 0
MSI (s) (04:D8) [11:57:33:093]: Machine policy value 'DisableRollback' is 0
MSI (s) (04:D8) [11:57:33:093]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (04:D8) [11:57:33:093]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (04:D8) [11:57:33:093]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (04:D8) [11:57:33:093]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (04:D8) [11:57:33:093]: Restoring environment variables
MSI (c) (0C:D0) [11:57:33:093]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (0C:D0) [11:57:33:093]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/8/2010 11:57:33 ===
I've tried running the setup as a few different users (the "bryce" user above is a domain admin) and I've also tried right clicking the setup.exe file and running via Run As... and entering an administrator account. The OS in question is XP Pro SP3.
Let me know if I need to attach the full Mechanical install log.
Thanks,
Andy
