Installation & Licensing

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Contributor
CuriousYellow
Posts: 21
Registered: ‎12-24-2011
Message 1 of 8 (179 Views)

Inventor LT Suite Installation Woes

179 Views, 7 Replies
06-12-2013 08:29 PM

I am running AutoCAD 2010 LT on a total POS Lenovo Think Pad W510.  I decided this computer is such a horrid abomination that I got a Macbook Pro and downloaded the trial for Inventor LT 2013 to run on Parallels.  With a few minor changes, it's been awesome.  In any case, my trial period ended and I purchased an upgrade this morning that takes my AutoCAD LT 2010 up to the Inventor LT 2014 Suite.  I'm trying to download the Inventor LT suite onto the Lenovo so I can leave this hog at work.  I get the exe dowloaded, but as soon as I click on it and it tries to initiate the installation, it says that the connection has been lost between my computer and the website.  I'm getting nowhere.  Any ideas are much appreciated.

Employee
ankushved
Posts: 33
Registered: ‎10-21-2011
Message 2 of 8 (175 Views)

Re: Inventor LT Suite Installation Woes

06-12-2013 09:00 PM in reply to: CuriousYellow

Hi, 

Regarding "I get the exe dowloaded, but as soon as I click on it and it tries to initiate the installation, it says that the connection has been lost between my computer and the website."

When you click on the website on Install Now button, after that please dont click anywhere else on the website and dont refresh or close the web page. Wait for the .exe to download completely, then click on it, wait till the installer is launched. 

Once the installer is launched, at that time it has received all the parameters from website, and you can close or refresh or browse more into the web page. 

Please give it a try and hopefully it will work. 

Regards,

 



Thanks & Regards,
Ankush Ved

Contributor
CuriousYellow
Posts: 21
Registered: ‎12-24-2011
Message 3 of 8 (169 Views)

Re: Inventor LT Suite Installation Woes

06-12-2013 09:53 PM in reply to: ankushved

Hi Ankush,

 

Thank you for your suggestion.  When I click on the download button, I get a "licenses and services" prompt that I have to agree to, then it directs to a page "a248.e.akamai.net" which both Chrome and IE flag as dangerous.  If I proceed, the trial downloads and lands on my desktop.  Doubleclick that icon, Inventor starts and shows "downloading" in the progress bar but after two or three seconds it says," the setup initialization has failed"  because the connection has expired and I need to reconnect to the site.  Am I missing something?  

Employee
ankushved
Posts: 33
Registered: ‎10-21-2011
Message 4 of 8 (165 Views)

Re: Inventor LT Suite Installation Woes

06-12-2013 11:09 PM in reply to: CuriousYellow
Can you please share screenshots of all these phases? Please also check the private message i sent you


Thanks & Regards,
Ankush Ved

Contributor
CuriousYellow
Posts: 21
Registered: ‎12-24-2011
Message 5 of 8 (156 Views)

Re: Inventor LT Suite Installation Woes

06-13-2013 06:33 AM in reply to: ankushved

Thank you for the message.  I'll download the program today so we can share my screen.

 

Here are the screen shots:

 

The first one is a shot of the trial page.

The second is the warning/redirect page.

The third is the initialization/connection failure page which I'll attach to the next post.

 

Autodesk Trial Page.PNG

Autodesk Redirect Warning.PNG

 

 

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 6 of 8 (153 Views)

Re: Inventor LT Suite Installation Woes

06-13-2013 06:36 AM in reply to: CuriousYellow

use the browser download method

http://autodesk.creativevirtual.com/autodesk/bot.htm?isJSEnabled=1&sitecontext=FRONTDESK
downloading and installation>software Download links>i need to redownload my product>inventor products>inventor lt suite

Contributor
CuriousYellow
Posts: 21
Registered: ‎12-24-2011
Message 7 of 8 (152 Views)

Re: Inventor LT Suite Installation Woes

06-13-2013 06:37 AM in reply to: CuriousYellow

This is the third screen shot.

 

 

Autodesk Connection Failure.PNG

Contributor
CuriousYellow
Posts: 21
Registered: ‎12-24-2011
Message 8 of 8 (150 Views)

Re: Inventor LT Suite Installation Woes

06-13-2013 06:44 AM in reply to: DarrenP

Hi,

 

Thanks for the link... I just followed your directions.  2.3 GB download, it's saying it's going to take 7-13 hours to download.  I can let it run.

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