Installation & Licensing

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Employee
alison.gangler
Posts: 125
Registered: ‎04-12-2010
Message 1 of 2 (3,976 Views)

Internal Error 2318. C:\Config.Msi at install time

3976 Views, 1 Replies
09-26-2011 08:57 AM

There have been a few cases where the install logs show the error "Internal Error 2318. C:\Config.Msi". This can happen when applying an Update, or during the main product install.

 

The causes for this can be due to one of many causes depending on the environment. However, here is a link to a helpful article which shows how to resolve this error when caused by problems with the Windows Installer service on the system:

 

http://support.microsoft.com/kb/324516

 

The install logs from the TEMP directory will always be the best manner of narrowing down the cause and finding the fastest means of troubleshooting this issue.

 

Cheers,

 

Alison

 

 

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Alison Gangler
IPG - ICP Install Engineer
Autodesk, Inc.

New Member
mjm.murk
Posts: 2
Registered: ‎02-23-2009
Message 2 of 2 (3,874 Views)

Re: Internal Error 2318. C:\Config.Msi at install time

10-19-2011 05:01 AM in reply to: alison.gangler

Hello Alison

 

The original error is Error 1328: Applying patch to file C:\config.msi\PT583. It has probably been updated by other means, and can no longer be modified by this patch. For more information, contact your patch vendor.

 

So the Windows Installer is working. The error occurs only with AutoCAD Architecture 2012 update and AutoCAD MEP 2012 update, i can resolve it manually by clicking ignore during install. But if i have to do a mass deployment i cannot do that, tried also integrating the patch in the administrative install with the same error during install..

 

Any other way? I want to mass deploy the patch.

 

Regards, Marcello

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