Installation & Licensing

New Member
Posts: 1
Registered: ‎10-11-2013
Message 1 of 3 (257 Views)

Installing AutoCAD on new computer

257 Views, 2 Replies
10-11-2013 11:37 AM

I have recently purchased new computers in our office.  I am trying to install my existing seat of AutoCAD 2012 on my new desktop.  I have the serial number that was provided to me some time back from Autodesk.  When I attempt to activate the software, I get an invalid serial number message, with no additional information.

*Expert Elite*
Posts: 6,813
Registered: ‎09-13-2007
Message 2 of 3 (254 Views)

Re: Installing AutoCAD on new computer

10-11-2013 11:40 AM in reply to: davestanley25

that serial number was probably upgraded try activate manually per this link or use this method

You can use the online method to activate your license here: or

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.


Customer Service
Posts: 15
Registered: ‎10-04-2013
Message 3 of 3 (195 Views)

Re: Installing AutoCAD on new computer

10-18-2013 12:03 AM in reply to: davestanley25

Hi davestanley25


Welcome to our community!


Please drop me a private message (Click on my Raimi.Buang profile name and then on Send This User a Private Message) with the Serial Number, Request Code and Registration details.


For information on finding the Request Code, please refer to the following link Here.


I look forward to hearing from you.

Raimi Buang

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