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Installed & registered - now what?

4 REPLIES 4
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Message 1 of 5
Anonymous
379 Views, 4 Replies
‎03-31-2010 07:42 AM
‎03-31-2010 07:42 AM

Installed & registered - now what?

Have AutoCad 2010.
Have setup the deploymment.
Installed the license manager and have registered the installation.

But now what? As I recall from the past, I needed to get the license file from you. I haven't received any such file that I know of.

What do we need to do next?

Looking forward to your response. Thanks.
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Message 2 of 5
TravisNave
Mentor
in reply to: Anonymous
‎03-31-2010 07:52 AM
‎03-31-2010 07:52 AM

If your client was installed and activated successfully, then you have a stand-alone license type. You do not need a license file from Autodesk. Does your client software work?


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
Anonymous
in reply to: Anonymous
‎03-31-2010 10:44 AM
‎03-31-2010 10:44 AM

No, the software doesn't work - I get a 'valid license could not be obtained by the network license manager' message when starting the installed deployment.

We're using a single license server model for the network license.

In the past I've had to / gotten a license file from you. That what I need now?

Thanks for the response. thanks.
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Message 4 of 5
TravisNave
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in reply to: Anonymous
‎03-31-2010 10:49 AM
‎03-31-2010 10:49 AM

Ha! You haven't gotten it from me, my friend. I am not Autodesk.
But indeed, you do need an updated license file for your product. Call Autodesk Activations at 1-800-551-1490 and press #1 for English and #2 for network licensing. They will provide you the license file that you need. Good luck!


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 5
Anonymous
in reply to: Anonymous
‎03-31-2010 12:36 PM
‎03-31-2010 12:36 PM

OK, your right - probably not from you - I can't remember from year to year how this works.

anyway, contacted AutoDesk and obtained the file - all is OK.

Thanks.
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