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    New Member
    Posts: 1
    Registered: ‎11-11-2012

    Installation problem

    149 Views, 5 Replies
    11-11-2012 01:41 PM

    So i am a student who just recently made an account and i am downloading AutoCAD 2012, or trying to. 

    I download the free student version from Autodesk and that goes well. Then I go through the installation process which goes well and successful too. but i cant find the application to run the program. It just isn't there. I think there was a problem in the installation process. What should/can I do? WHat should I double-check?

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    Community Manager
    philip.s
    Posts: 1,452
    Registered: ‎09-27-2011

    Re: Installation problem

    11-12-2012 03:56 PM in reply to: r4bliss

    Hello Rishab and welcome to the community!

     

    Have you searched in your local hard drive -> program files -> Autodesk folder? If there is nothing there, you can check your installation log to see if it completed or failed.

     

    Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    *Expert Elite*
    LisaDrago
    Posts: 1,000
    Registered: ‎05-08-2009

    Re: Installation problem

    11-12-2012 05:25 PM in reply to: philip.s

    Hello - I am helping one of my students with this issue - but it is with Revit Arch 2013. 

    We ran throught the install and it says it is installed. but in the program listing it is not there. I have attached a few images. I am not sure where else to look. 

    When I put the disk in to install it I cannot because it thinks it is installed.

    It was installed with admin rights.

     

    Any help would be appriciated.

    LD

     


    If this helped solve your issue - remember to 'accept as solution' to help other find answers!
    You can't think AutoCAD and run Revit.
    Email: lisa@kalblue.com
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    Community Manager
    philip.s
    Posts: 1,452
    Registered: ‎09-27-2011

    Re: Installation problem

    11-12-2012 10:06 PM in reply to: LisaDrago

    Hi Lisa,

     

    Did you check the installation log as well? If that doesn't provide any value, you may want to consider performing a clean uninstall and trying again.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    *Expert Elite*
    LisaDrago
    Posts: 1,000
    Registered: ‎05-08-2009

    Re: Installation problem

    11-13-2012 06:23 AM in reply to: philip.s

    Hello Phiip - yes, i ran throught the log files. Did not provide any info. 

    My thought was a clean uninstall  - just wanted to double check and make sure I wasn't not missing something.

    I will let you know the results.

    Thank you!

    LD


    If this helped solve your issue - remember to 'accept as solution' to help other find answers!
    You can't think AutoCAD and run Revit.
    Email: lisa@kalblue.com
    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Installation problem

    11-13-2012 07:38 AM in reply to: LisaDrago

    try running ccleaner on that machine

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