Installation & Licensing

New Member
Posts: 1
Registered: ‎09-27-2012
Message 1 of 3 (133 Views)

Installation problem with autocad

133 Views, 2 Replies
09-27-2012 08:59 PM

I just downloaded the 2013 autocad for students. I was given a serial number and product key, however when I enter the information to register the product I get this message:

"The Serial Number or Product Key don't Match. Valid format for serial number is (XXX-XXXXXXXX)"


Please help!

Product Support
Posts: 247
Registered: ‎03-25-2010
Message 2 of 3 (131 Views)

Re: Installation problem with autocad

09-27-2012 09:05 PM in reply to: alyse33

Assumming you got the correct Serial Number, please ensure AutoCAD product key 001E1 is used.

Refer -


Aaron Hai
Posts: 429
Registered: ‎06-14-2011
Message 3 of 3 (122 Views)

Re: Installation problem with autocad

09-27-2012 10:32 PM in reply to: alyse33

Hi alyse33:


I checked our record and your serial number has already been registered and activated. I sent  you the activation code through private message. Let me know if you have any further questions or concerns.


Best Regards,

Arlin Bibat

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