Installation not working for AutoCAD LT

[jredmart]

I get a message that says my serial number is not valid ... even though it's the serial number right off of the case the disc came in.

[mike.beale]

Hi Richard and welcome to our online community! 

Typically a serial number will show as not valid when it has been upgraded to a newer version, usually due to it being attached to an expired subscription.

As I was not able to find an AutoCAD LT license attached to your account, would you mind either sending me a Private Message with the serial number or contacting our License Assistance Team for  direct validation.

[jredmart]

The serial number is XXX-XXXXXXXX purchased by the University of Mary Hardin-Baylor

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Subject:

Re: Installation not working for AutoCAD LT

Author:

mike.beale (Customer Service)

Date:

11-07-2013 10:07 AM

Hi Richard and welcome to our online community!
Typically a serial number will show as not valid when it has been upgraded to a newer version, usually due to it being attached to an expired subscription.
As I was not able to find an AutoCAD LT license attached to your account, would you mind either sending me a Private Message with the serial number or contacting our License Assistance Team for direct validation.
Reply
________________________________

Rick Martinez
Director of Physical Plant
University of Mary Hardin Baylor
UMHB Station, Box 8009
900 College Street
Belton, TX 76513
Office: (254) 295-4586
Fax: (254) 295-5033

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