Installation & Licensing

Reply
Active Member
CADCIV
Posts: 8
Registered: ‎09-20-2011
Message 1 of 4 (682 Views)

Installation failure AutoCAD 2011/2012. Urgent help needed!

682 Views, 3 Replies
09-20-2011 05:41 PM

Any help will be greatly appreciated as I need this program quite urgently.

I have tried to install AutoCAD 2011 and 2012 both but am unable to install either of them.

 

For AutoCAD 2012, as soon as I start the install, I get an error message. The error goes along the lines of:

"/SecondRun/ lang en-us / FirstRunThreadID 3996"

 

**Each time I install, the FirstRunThreadID gives a different 4 digit number.

 

As for AutoCAD 2011, it fails installation at installing Micorosoft Visual C++ 2008 (x86) and installation aborts. (It also USED to fail at installing C++ 2005 but now apparently it passes that and reaches C++ 2008 where it fails)

 

From Log file for AutoCAD 2011:

InstallMicrosoft Visual C++ 2008 Redistributable (x86)FailedInstallation aborted, Result=193

 

I am trying to install 64 bit versions of both of them, but both dont work. I'm running a 64 bit WIndows 7 Professional with 4GB RAM.

 

**I have also manually installed the Visual C++ 2005 and 2008 (x86) and (x64) manually as well as used windows clean up utility to clean up AutoCAD after a failed install.

 

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 2 of 4 (656 Views)

Re: Installation failure AutoCAD 2011/2012. Urgent help needed!

09-21-2011 10:34 AM in reply to: CADCIV

Can you check out this post:

 

http://upandready.typepad.com/up_and_ready/2011/09/autodesk-suites-product-design-suite-will-not-ins...

 

I am curious if a higher version of the Microsoft Visual C++ 2010 Redistributable Package on your computer



David Lau
Active Member
CADCIV
Posts: 8
Registered: ‎09-20-2011
Message 3 of 4 (637 Views)

Re: Installation failure AutoCAD 2011/2012. Urgent help needed!

09-21-2011 04:59 PM in reply to: david.lau

I checked the "uninstall a program" and it says I have visual C++ 2005 and 2008 installed but not 2010.

Active Member
CADCIV
Posts: 8
Registered: ‎09-20-2011
Message 4 of 4 (620 Views)

Re: Installation failure AutoCAD 2011/2012. Urgent help needed!

09-22-2011 07:30 AM in reply to: CADCIV

Help needed, can't intall autoCAD. Very urgently needed!

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube