Installation & Licensing

New Member
Posts: 1
Registered: ‎10-13-2011
Message 1 of 3 (968 Views)
Accepted Solution

Installation error 2738 for AutoCAD 2012

968 Views, 2 Replies
10-14-2011 04:42 PM

I'm struggeling to install 2012 and keep getting the error 2738. I've searched the forum and tried everything. Can someone please help this is driving me MAD. Attached is the installation log file



Product Support
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 3 (938 Views)

Re: Installation error 2738 for AutoCAD 2012

10-17-2011 12:54 AM in reply to: jacolewis

Please try this



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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Active Member
Posts: 6
Registered: ‎12-08-2011
Message 3 of 3 (807 Views)

Re: Installation error 2738 for AutoCAD 2012

12-08-2011 08:08 PM in reply to: jacolewis

Hello everyone. i know this problem and solution too ))) please fallow this steps.

first of all you have to delete the relevant registry entries and re-register the DLL.
Please make sure you back up the registry/system before you make any changes to the registry (how u can look at from microsft official site)
To delete the registry, please run following commands with elevated privileges

On Windows 7/64 bit System
1-) reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
2-) reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
u must delete both

optional if you have 32 bit win7
On Windows 7 32 bit
reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f

To Re-register the DLL please run following commands with elevated privileges
make copy+paste one by one
On Windows 7 64 bit System
c:\windows\syswow64\regsvr32 vbscript.dll
c:\windows\system32\regsvr32 vbscript.dll

On Windows 7 32 bit (optional for 32 bit win7)
c:\windows\system32\regsvr32 vbscript.dll

this step is so important. if u want to solve then you have to trust me. If you had McAfee Antivirus in the past (even if you have unistalled it might leave some trace)
please use this tool to remove it completly.

now intsall again. it will work, be sure )))) if you had activation problem after install then write me again. i know that slotion too...
Best Regard
Osman from Turkey

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