Installation/Uninstallation Issue - Already Installed

[Anonymous]

End Result: I would like to have Revit Suite 2012 installed completely with no issues.

What I have done:

I have contacted Autodesk for a prior issue, turns out I made it Stand Alone License instead of Network License which I have.  They said I needed to uninstall and reinstall.  I started uninstalling and the uninstall failed.  Now I try either Installing with the CD, and it says it is already installed, or I try to uninstall and it says it has Failed again...How do I wipe the system clean, so that I can try installing the software again?  What are the steps I need to take to get rid of everything the first install put on?

I have went to REGEDIT and deleted the REVIT folder under HKEY_USER\SOFTWARE\AUTODESK etc.  I have also went to Program Files on C: drive to delete REVIT.  What else am I missing to delete, so I can fully uninstall - to reinstall?

If at all possible I would like to keep my AutoCAD 2012 in place, so I don't have any down time with this program.

Thank you for your time.

Tjacque2012

[TravisNave]

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

[alison.gangler]

Hi,

You can refer to the Registry locations listed in this post to find where Windows Installer tends to leave behind product install information:

http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-installer-says-the-product-is-already-i...

Please remember that is is strongly recommended to back up the registry prior to making any modifications.

Please let me know how it goes, thanks!

-Alison