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Message 1 of 5
susanguo2015
822 Views, 4 Replies

Installation Problems

Hello, I'm Susan. I've downloaded Autodesk Inventor Professional 2012 and I can't install it because there is a screen that keeps popping upo saying: "Installation Complete. Some Products have failed to install." Please help.

4 REPLIES 4
Message 2 of 5
emily.xu
in reply to: susanguo2015

Would you please catch the error image and attach the installation log file( %Temp% - Autodesk Inventor Professional 2012 setup.log)?



Emily Xu
Product Support
Message 3 of 5
susanguo2015
in reply to: emily.xu

Both the error screen and the installation log file are attached.

 

Message 4 of 5
derosanick82
in reply to: susanguo2015

I had a similar error message when installing Revit Structure 2012.  I've attached the installation error log file for review.  Could you please let me know what I need to do to make the program install correctly.  Thank you.

Message 5 of 5
SubMerged
in reply to: susanguo2015

Hello Susan and all in similar straights. Here's how I fixed my problem.

I'm running Window 7 Professional 64 bit so your screens maybe a bit different than mine.

 

The attached PDF has screens and arrows showing how I got mine working.

 

BASICS

1> Make SURE you are logged in as an Administrator (see AM an Administrator.jpg)

2>  Any MS Visual C++ version NEWER than 10.0.0309 have to be Uninstalled

3>  A new folder has to be created and Permissions given to SYSTEM

 

Best of luck

 

Dan Bogges

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