Installation & Licensing

Reply
New Member
mmarliu
Posts: 1
Registered: ‎11-16-2011
Message 1 of 2 (174 Views)

Installation Help

174 Views, 1 Replies
11-16-2011 10:52 PM

I am trying to install AutoCAD 2012 on my laptop 64-bit. But I consistently get this message when beginning the installation that says "Installer detects running programs that need to be closed: AutoCad (acad.exe)."  However, I have no other programs opened and my Task Manager shows no other programs opened.  I do have AutoCAD 2011 installed currently, do I need to uninstall that before I can move on?

 

 

Thanks

Product Support
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 2 (156 Views)

Re: Installation Help

11-17-2011 08:05 AM in reply to: mmarliu

 

Please check the process for all the users in the task manager (default only shows process started by you)

acad.exe must be running in the background. 

Rebooting the machine is good idea to clear any memory issues.

 

uninstalling 2011 is not required for 2012 installation. 

 

---------------------------------------------------------------------------------------
If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks: http://upandready.typepad.com



Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you interested in helping shape the Autodesk Community?
We’re looking at a few different ways to improve the “All Forums” landing page and need your feedback! If interested, please take a few minutes to fill out the following Usability Study. Thank you for your time!

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube