Installation & Licensing

Reply
Member
Posts: 4
Registered: ‎10-08-2012
Message 1 of 8 (163 Views)

Installation Error

163 Views, 7 Replies
10-08-2012 04:49 PM

Been trying to install 3DS Max for serveral hours now and just getting the same issues upon completion of the download and installation process. Several of the features will install, but 3DS Max will not after trying a fresh download and install it still yields the same problems over and over. I've checked google and the forums for similiar issues but none seem to match up to what i am experiencing, Any help is appreciate.

 

I posted the attachment with the error files at the end. Not sure what to do.

 

 

 

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 8 (128 Views)

Re: Installation Error

10-09-2012 08:47 AM in reply to: donny.evason

There seems to be a failure in downloading from this link:

 

http://studentsdownload.autodesk.com/SWDLDDLM/2013/3DSMAX/WI/{5AE85775-089E-4B13-890D-83D19EC7E840}/...

 

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Posts: 4
Registered: ‎10-08-2012
Message 3 of 8 (124 Views)

Re: Installation Error

10-09-2012 08:53 AM in reply to: donny.evason

I'm not sure on what i need to do with the file you gave me to download? If you could add some additonal information with it i'd be very grateful.

 

//Donny

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 4 of 8 (120 Views)

Re: Installation Error

10-09-2012 09:00 AM in reply to: donny.evason

All I know is that is the file location that the installer is supposed to be downloading.  It is failing to download.  You might see if you can even download it manually by clicking it.  Perhaps there is a problem with that file on the server or there is an issue with you connecting to it. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Posts: 4
Registered: ‎10-08-2012
Message 5 of 8 (116 Views)

Re: Installation Error

10-09-2012 09:04 AM in reply to: TravisNave

Hmm seems a bit wierd, just my that my friend downloaded and installed it at the same time as me with no issues and such, so don't know how to fix the issue really.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 6 of 8 (113 Views)

Re: Installation Error

10-09-2012 09:06 AM in reply to: donny.evason

I hear ya.  There have been a lot of odd happenings with the student downloads.  I suspect one of the servers might have an issue. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Posts: 4
Registered: ‎10-08-2012
Message 7 of 8 (110 Views)

Re: Installation Error

10-09-2012 09:11 AM in reply to: TravisNave

Should i just wait for someone to maybe resolve the issue or try another method? I'm at a loss here as i've just started university and will noi doubt be burdened with a heavy workload soon.

 

//donny

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 8 of 8 (102 Views)

Re: Installation Error

10-09-2012 09:25 AM in reply to: donny.evason

Try downloading it from another computer, maybe.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube