I keep getting the following error message during installation of Maya 2012 (Student Edition):
1: 5 2: Failed to install/uninstall the anchor service. 3: 1002
I have already done the following:
-turned off UAC
-uninstalled previous version of Maya (2010 and 2008)
Any other suggestions or recommendations? If there is a 3rd party utility needed?
Please try to install the software in diagnostics mode as described here
If the issue persisits, please post the all the log files from the %temp% folder (start->run/search->type %temp% ->Enter) as a zip file.
there should be more log files (bigger in size). if not please enable msi verbose log and try to install again which will create MSI*.log in temp folder
Have the correct file but even when zipped it is over 4600KB - any other suggestions? Also it appears that the same problem now exists when I attempt to re-install my OLDER versions of Maya as well (2009 and 2011). Now I have NO Maya to work with. Most of my class mates are having similar issues.
Did you have any other version of Maya on this machine ?
If you have no other Autodesk Software on this machine, please try to delete following folders manually and try to install
Still didn't work - removed ALL Autodesk products (Motionbuilder and Mudbox) and all associated folders. Attempted to install in both normal and diagnostic modes.
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