Installation & Licensing

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Redli1
Posts: 38
Registered: ‎11-29-2011
Message 1 of 2 (217 Views)

Installation Building Design Suite Premium 64bit not working

217 Views, 1 Replies
05-31-2012 01:19 AM

We want to uprade from Revit Arch to Installation Building Design Suite Premium and install first the free trial version. 

The Building Design Suite Premium 64bit can not be installed only the 32 bit version is working. For 64bit the installation hangs

 

 

 

 

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 2 (183 Views)

Re: Installation Building Design Suite Premium 64bit not working

06-22-2012 12:54 AM in reply to: Redli1

Please try to install the software in diagnostics mode as described here

http://usa.autodesk.com/getdoc/id=TS75218

If the issue persists, please post the all the log files from the %temp% folder (start->run/search->type %temp% ->Enter) as a zip file.

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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