I have the confirmation email with the Serial number. When I download the product from AutoDESK the serial number doesnt work. I have verified that I am downloading the correct product and the Serial number I am using is from AutoDESK in an email.
Hi Jeff and welcome to the Autodesk Community!
Sorry for your activation troubles but we'll get this figured out! I tried searching for your licensing information internally by using your email address but did not find you as being associated to a registered serial number.
If you could please private message me your serial number information I would be happy to verify it for you. Or please contact our Licensing Assistance team for direct help.
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