Hi guys, im extremely frustrated at this. It started two days ago when my student edition of 3ds max 2013 stoped working, it would load onto the main screen then when i try to click off the welcome screen it would freeze and become unrecoverable. No error messages would appear except "This program has stoped working" so i tryed repairing it but i got the same thing.
Then i completely uninstalled all Autodesk products and downloaded 3ds max 2015 from the student website, everything installs fine except apparently the 3ds max 2015 part failed. i took a look at the install log but it says that it installed fine...
2014/8/18:12:22:14 Jamie JAMIE-PC === Setup started on JAMIE-PC by Jamie === 2014/8/18:12:22:14 Jamie JAMIE-PC Path_Length: 148 2014/8/18:12:22:14 Jamie JAMIE-PC Current Directory K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm 2014/8/18:12:22:14 Jamie JAMIE-PC Launch 2014/8/18:12:22:14 Jamie JAMIE-PC CommandLine 2014/8/18:12:22:14 Jamie JAMIE-PC Path_Length: 148 2014/8/18:12:22:14 Jamie JAMIE-PC Current Directory K:\Temp\_AIBA97.tmp 2014/8/18:12:22:17 Jamie JAMIE-PC === Setup ended === 2014/8/18:12:22:15 Jamie JAMIE-PC === Setup started on JAMIE-PC by Jamie === 2014/8/18:12:22:15 Jamie JAMIE-PC Path_Length: 148 2014/8/18:12:22:15 Jamie JAMIE-PC Current Directory K:\Temp\_AIBA97.tmp 2014/8/18:12:22:15 Jamie JAMIE-PC Launch 2014/8/18:12:22:16 Jamie JAMIE-PC PageOpen LaunchDialog 2014/8/18:12:39:35 Jamie JAMIE-PC PageOpen LicenseDialog 2014/8/18:12:39:37 Jamie JAMIE-PC PageOpen ProductInfoDialog 2014/8/18:12:40:21 Jamie JAMIE-PC PageOpen ProductSelectionDialog2 2014/8/18:12:40:23 Jamie JAMIE-PC PageOpen FullProgressDialog 2014/8/18:12:40:23 Jamie JAMIE-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart 2014/8/18:12:40:34 Jamie JAMIE-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded 2014/8/18:12:40:34 Jamie JAMIE-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart 2014/8/18:12:40:36 Jamie JAMIE-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded 2014/8/18:12:40:36 Jamie JAMIE-PC Installing DirectX® Runtime: "K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\3rdParty\DirectX\DXSETUP.exe" /silent 2014/8/18:12:40:44 Jamie JAMIE-PC Install DirectX® Runtime Succeeded 2014/8/18:12:40:44 Jamie JAMIE-PC Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:40:56 Jamie JAMIE-PC Install Autodesk® Material Library 2015 Succeeded 2014/8/18:12:40:56 Jamie JAMIE-PC Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:41:04 Jamie JAMIE-PC Install Autodesk® Material Library 2015 - Base Image Library Succeeded 2014/8/18:12:41:04 Jamie JAMIE-PC Installing Autodesk® Material Library 2015 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:41:23 Jamie JAMIE-PC Install Autodesk® Material Library 2015 - Medium Resolution Library Succeeded 2014/8/18:12:41:23 Jamie JAMIE-PC Installing Autodesk Application Manager: "K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\x86\ADAPPLICATIONMANAGER\AdApplicationManager-WebInstaller.exe" 2014/8/18:12:41:46 Jamie JAMIE-PC Install Autodesk Application Manager Succeeded 2014/8/18:12:41:48 Jamie JAMIE-PC Installing Autodesk® 3ds Max 2015: TRANSFORMS="K:\Temp\_AIBA97.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" INSTALLDIR="K:\Program Files\Autodesk\3ds Max 2015\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:47:15 Jamie JAMIE-PC Install Autodesk® 3ds Max 2015 Succeeded 2014/8/18:12:47:16 Jamie JAMIE-PC Installing Autodesk® Populate Data for 3ds Max 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:49:53 Jamie JAMIE-PC Install Autodesk® Populate Data for 3ds Max 2015 Succeeded 2014/8/18:12:49:53 Jamie JAMIE-PC Installing Autodesk® 3ds Max 2015 SP1: "K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\x64\Patch\3dsMax2015_SP1.exe" /q 2014/8/18:12:49:57 Jamie JAMIE-PC Install Autodesk® 3ds Max 2015 SP1 Failed Failure is ignored, Result=1635 2014/8/18:12:49:57 Jamie JAMIE-PC Installing Autodesk® Backburner 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:50:08 Jamie JAMIE-PC Install Autodesk® Backburner 2015 Succeeded 2014/8/18:12:50:08 Jamie JAMIE-PC Installing Autodesk® DirectConnect 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;Autodesk® DirectConnect 2015 HF1,;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:50:59 Jamie JAMIE-PC Install Autodesk® DirectConnect 2015 Succeeded 2014/8/18:12:51:06 Jamie JAMIE-PC Install Autodesk® DirectConnect 2015 HF1 Succeeded 2014/8/18:12:51:06 Jamie JAMIE-PC Installing Autodesk® Inventor Server Engine For 3ds Max 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;Autodesk® Inventor Server Engine For 3ds Max 2015 SP1,;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:51:31 Jamie JAMIE-PC Install Autodesk® Inventor Server Engine For 3ds Max 2015 Succeeded 2014/8/18:12:51:37 Jamie JAMIE-PC Install Autodesk® Inventor Server Engine For 3ds Max 2015 SP1 Succeeded 2014/8/18:12:51:37 Jamie JAMIE-PC Installing Autodesk® Revit® 2015 Interoperability for Autodesk® 3ds Max and 3ds Max Design 2015: C_APP_NAME=3dsMax C_APP_VER=2015 C_RES=ENU RX_CF="Revit Interoperability 2015" ADDLOCAL=RevitEngine,RPC,MACRO INSTALLDIR="K:\Program Files\Autodesk\" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="K:\Downloads\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2014/8/18:12:52:19 Jamie JAMIE-PC Install Autodesk® Revit® 2015 Interoperability for Autodesk® 3ds Max and 3ds Max Design 2015 Succeeded
Then when i start 3ds max now, it freezes on HSDS.dlm then just crashes with no error. I searched the directorys for HSDS.dlm and renamed it _old, but it still loads this plugin. I even tryed deleting it. Then it moans about OneClick.gup, done same as before. Oh 3ds max starting BRILLIANT!
but then when i get in the screen glitches out and freezes... This is what i get...
Note the weird distortion on the veiwports ^^^^^
Then it freezes there, no errors nothing until i click on it for it to tell me that it has stoped working.
Any ideas?
Solved! Go to Solution.
Solved by JAMOY. Go to Solution.
Typically weird graphic anamolies are caused by graphics card driver issues. What is your video card and driver?
I just reinstalled windows and everything works fine now, forgot about this thread. Sorry for the late reply.