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Consider the number of users, even on the student side. Now consider the number of technical support operators that would need to sit on a phone bank to be answering questions. Now consider how much you paid for the software (if its more than zero, you got scammed...). Is there still an Educational Community site that provides technical assistance?
When downloading software (any software) ensure you have appropriate permissions, UAC settings, anti-virus settings, firewall settings, and so on. Also ensure your hardware (not mentioned) and operating system (again, not mentioned) are appropriate to the software. Not sure if the student download site is limited to install only, if it gives you an option to download the installer first do so. That way, you only need to download *once*, not every single time. You aren't specific if the problem is with the download side, or the installation side, so until further information is provided, answers will be equally vague.
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If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.
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