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Install cant find EULA

12 REPLIES 12
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Message 1 of 13
jsrmid
8792 Views, 12 Replies

Install cant find EULA

When installing Autodesk DWG TrueView 2014 on Windows 7 32-bit, I get a message about not finding the EULA. At the point where I click "Install On This Computer" I get a DWG Trueview 2014 window with the message "Can't Find End User License Agreement" my only option is to click ok which closes the install.

 

I hope someone can help, I've installed this software multiple times and have never ran across this.

12 REPLIES 12
Message 2 of 13
aaronhai
in reply to: jsrmid

Hi jsrmid,

 

Welcome to Autodesk Discussion Group.

In order to eliminate bad installer issue, may I request for a re-download of the DWG TrueView installer?

 

Thank you.

 



Aaron Hai
Message 3 of 13
jsrmid
in reply to: aaronhai

I still receive the same issue. The first time I tried it this morning it allowed me to accept the EULA but the install failed. After I retried the EULA doesnt come up again

Message 4 of 13
TravisNave
in reply to: jsrmid

See if you can physically find the EULA file and move it to where it is expected.



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Message 5 of 13
philip.s
in reply to: jsrmid

Hi Jorge,

 

Do you experience the same behavior if you bypass the download manager and utilize a direct DWG TrueView 2014 download link?

Message 6 of 13
jsrmid
in reply to: TravisNave

The EULA is in C:\Autodesk\SetupDWGTrueView2014_ENU_32bit\EULA folder, should it be somewhere else? I checked the minimum system requirements and it meets all. I'm running Office 2003, could that be the issue? The EULA is saved as a Word doc

Message 7 of 13
jsrmid
in reply to: philip.s

I Attempted without the installer and used the option to download with the browser instead, it has the same issue. I'm trying to install the 32 bit version
Message 8 of 13
jsrmid
in reply to: jsrmid

This happens on DWG Trueview 2011 version as well

Message 9 of 13
TravisNave
in reply to: jsrmid

And you are not installing outside of your region or with a foreign OS or language, correct?



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Message 10 of 13
jsrmid
in reply to: jsrmid

I was able to successfully install  the software Smiley Very Happy

 

I opened the Setup.ini document and found a line about the EULA.

 

EULA_PATH=EULA

 

Changed it to the correct path

 

EULA_PATH=C:\Autodesk\SetupDWGTrueView2014_ENU_32bit\EULA

 

Saved the file and the install worked!

 

Thanks for the help

Message 11 of 13
TravisNave
in reply to: jsrmid

Excellent job!



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Message 12 of 13
bunny.rambo685
in reply to: jsrmid

i don't fine Desktop.ini file. where to fine it?

Message 13 of 13

@bunny.rambo685

 

Welcome to the community...

 

This posting is 2 years old...

 

"i don't fine Desktop.ini file. where to fine it?"  Doesn't really mean a lot to us.  Give us details of what Autodesk product and version you are trying to install or what you're trying to accomplish here.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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