Installation & Licensing

Posts: 11
Registered: ‎08-29-2012
Message 1 of 5 (286 Views)

Install Now AutoCAD 2013

286 Views, 4 Replies
02-01-2013 11:12 PM

I'm not able to download AutoCAD 22013 to my computer.  What is the 800 number to call for technical support?

*Expert Elite*
Posts: 7,158
Registered: ‎09-13-2007
Message 2 of 5 (266 Views)

Re: Install Now AutoCAD 2013

02-02-2013 06:58 AM in reply to: Poly1965

support is through the resellers not through autodesk

Posts: 11
Registered: ‎08-29-2012
Message 3 of 5 (247 Views)

Re: Install Now AutoCAD 2013

02-02-2013 08:26 AM in reply to: DarrenP

I disagree,  I had help last year with installation problems with an Autodesk representative.  


Thanks for your help, anyways.




Posts: 11
Registered: ‎08-29-2012
Message 4 of 5 (247 Views)

My Software

02-02-2013 11:16 AM in reply to: Poly1965

I have tried numerous times to download my AutoCAD and Inventor from "My Software", but it doesn't give me this option.  The instruction says to download the software again from the "Free Trial".  I did, but it sends me back to “my software”.  In other words, I’m just going in circles.


I will be starting school again in two weeks with a full schedule.


I truly would like an Autodesk representative to help me, please.  I'm not asking for much.

Community Manager
Posts: 2,373
Registered: ‎09-27-2011
Message 5 of 5 (208 Views)

Re: My Software

02-03-2013 09:38 AM in reply to: Poly1965

My apologies for the inconvenience Ricardo.


Confirming that the missing download buttons have been restored and you can now again enjoy your full Education Community benefits.

Thank you very much for your patience and please let us know if any additional questions, concerns or issues arise.

Philip Schmelzer

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us