Install Issues with Inventor View 2013

[Foamulations]

Can any one help with this?

I have a client trying to view Inventor files I have created and I was told to have them download Inventor viewer 2013.

I checked this program on my computer and the download worked fine, but they are unable to install it on any of thier office computers.  So I tried it on my office computer and got this error message

Install Failed file .netframework runtime 4.0 KB2468871 not able to install?

Any Ideas

Thanks

B

[aaronhai]

Hi Foamulations,

Welcome to Autodesk Discussion Groups.

Please see if this posting in the Autodesk Blog helps.

Thank you. 

[cdrwdgeo]

I'm having similar problems. My collaborator who needs to view Inventor models tried unsuccessfully installing Autodesk Inventor View 2013, specific problems not identified. I downloaded and tried installing it myself on a computer of mine (not running Inventor), and after what seemed like a successful install with only a comment about some component not installed, I see absolutely no trace of the program. My Win7 64-bit control panel shows Microsoft .NET Framework 1.1 and Microsoft .NET Framework 4 Client Profile installed, the latter with a 2011 installation date. I have trouble believing that this is too new for AIV 2013 to work - is that what your solution is suggesting? Any thoughts on why after the installer did indicate a successful installation do I see no program installed?