Installation & Licensing

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davidlundeen1
Posts: 10
Registered: ‎03-12-2014
Message 1 of 3 (669 Views)
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Infrastructure Design Suite Premium 2014 trial "File not found."

669 Views, 2 Replies
03-17-2014 03:30 AM

Hello,

 

I've been trying to install the Infrastructure Design Suite Premiums 2014 trial for a few days now.  For my initial install attempts, the install would run for hours and would fail with a network error (according to the installer). 

 

The last three times attempts, the install fails before the download starts.

 

 

On this page:  http://www.autodesk.com/suites/infrastructure-design-suite/free-trial

 

I click the "Install Now" button.  Then I accept the license and click "Install".  A "Downloading" web page is loaded briefly, and then a web page that says only:  File not found." is displayed.  The web page url is:  http://www.autodesk.com/suites/infrastructure-design-suite/free-trial.  Refreshing the web page will start the download, but the install ends with a dialog that says that there was a communication failure.


I would appreciate any help getting this installed.

 

Thanks.

 

David

 

 

*Expert Elite*
DarrenP
Posts: 7,201
Registered: ‎09-13-2007
Message 2 of 3 (655 Views)

Re: Infrastructure Design Suite Premium 2014 trial "File not found."

03-17-2014 07:11 AM in reply to: davidlundeen1

try downloading from here:

You can access most current + previous supported version Browser Download links (including the Design & Creation Suites) through Matt, Autodesks Virtual Assistant. http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
>download links>Autodesk Suites>Infrastructure Design Suite
Please accept as a solution if this fully resolves the issue

Active Member
davidlundeen1
Posts: 10
Registered: ‎03-12-2014
Message 3 of 3 (636 Views)

Re: Infrastructure Design Suite Premium 2014 trial "File not found."

03-17-2014 11:59 AM in reply to: DarrenP
The install is not yet complete, but it has gotten much farther than before.

Thanks!

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