IV2012 not loading

[psimek]

In short, my licensed single seat IV 2012 is not loading and exit with the error screen.

Running XP Pro SR3 32 bit

Dell 7500

History, when the 2012 update was available I have loaded with out any problems and was able to use it. But last month I have lost my  account setting on my computer. Administrator created new account with the same name. Since than I am not able to load IV 2012. Removed and reloaded without any good results. I am still using IV 2011 that runs fine.

Copy of log file AdLM directory.

4264       2011/08/10         10:21:17               Reason=Fatal error

4264       2011/08/10         10:21:17               ComputerName=WORKSTATION19

4264       2011/08/10         10:21:17               OS=5.1.2600.Service Pack 3

4264       2011/08/10         10:21:17               File=AdlmIntSATSLicense.cpp,Line=1999

4264       2011/08/10         10:21:17               AdlmIntError=46 [This feature operation is not supported/or available in non interactive mode i.e. silent mode]

Is this problem related to licensing?

Let me know how I can resolve this problem and if you need anything else.

[psimek]

In short, my licensed single seat IV 2012 is not loading and exit with the error screen.

Running XP Pro SR3 32 bit

Dell 7500

History, when the 2012 update was available I have loaded with out any problems and was able to use it. But last month I have lost my  account setting on my computer. Administrator created new account with the same name. Since than I am not able to load IV 2012. Removed and reloaded without any good results. I am still using IV 2011 that runs fine.

Copy of log file AdLM directory.

4264       2011/08/10         10:21:17               Reason=Fatal error

4264       2011/08/10         10:21:17               ComputerName=WORKSTATION19

4264       2011/08/10         10:21:17               OS=5.1.2600.Service Pack 3

4264       2011/08/10         10:21:17               File=AdlmIntSATSLicense.cpp,Line=1999

4264       2011/08/10         10:21:17               AdlmIntError=46 [This feature operation is not supported/or available in non interactive mode i.e. silent mode]

Is this problem related to licensing?

Let me know how I can resolve this problem and if you need anything else.

[TravisNave]

Did you delete the CascadeInfo.cas file and then afterwards the ProductInformation.PIT file (then a reinstall) if the preceeding failed?

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

[psimek]

"Did you delete the CascadeInfo.cas file and then afterwards the ProductInformation.PIT file (then a reinstall) if the preceeding failed?"

I did deleted both files. But Do I need CascadeInfo.cas file since me install is stand alone station. Same situation, Inventor will not start. Same error as before.

[TravisNave]

After you deleted both files and reinstalled, were both files recreated?

[david.lau]

I checked your .pit file already.  It is correct.  The .pit file is pretty important and can cause other programs to not function.  I would normally rename the file.

http://forums.autodesk.com/t5/Installation-Licensing/What-is-the-Productinformation-pit-file-amp/m-p...

If you can get a .pit file that has Inventor Suite already installed, you maybe able to save your installation. Otherwise, you may need to re-install the software.

Also, you can try to create a new user account to see if you can run Inventor and also try running as an "Administrator". 

[Darin.Green]

psimek,

I resolved a similar issue with one of our customer by exporting then deleting the following registry key:

HKEY_CURRENT_USER\Software\Autodesk\Inventor

Remember to create a backup by right-clicking on the registry key and choose "Export" before deleting...

This key will be recreated when Inventor is launched.

Once that key is removed try launching Inventor.

[david.lau]

We have been hammering this issue for a couple of days.  I think the fastest solution is to reformat the drive.  Is that a possible option?