Installation & Licensing

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Active Member
agorodetsk
Posts: 8
Registered: ‎05-24-2007
Message 1 of 3 (195 Views)

INSTALLATION PROBLEMS

195 Views, 2 Replies
04-22-2013 03:10 PM

I have just installed CIVIL 2d 2014.

1. How do i migrate my custom toolbars, menus, commands fr 2013?

2. CIvil 3d 2013 crashes when i try to run it.

3. I vannot log ont osubscription center to send a request for help.

Product Support
Karsten.Saenger
Posts: 57
Registered: ‎12-07-2012
Message 2 of 3 (144 Views)

Re: INSTALLATION PROBLEMS

04-23-2013 11:35 PM in reply to: agorodetsk

Hi,
regarding to migration of customized files see:
http://docs.autodesk.com/INSTALL_LICENSE/2014/ENU/Autodesk%20Installation%20Help/index.html?url=file...


When your old version crashes, what error message shows up. Do you send a CER Report and have you checked the error event log for possible reasons?




Karsten Saenger
Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 3 of 3 (115 Views)

Re: INSTALLATION PROBLEMS

04-24-2013 08:03 AM in reply to: agorodetsk

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